Windows 10: Printer Drivers - I was told by manufacturer to contact Microsoft to missing ones...

But where do I do this? Okidata (the printer manufacturer) said that Microsoft now handles all printer drivers for Okidata printers and that if there are any missing, that Microsoft needs to be told to add them.


In my case, I'm missing the drivers for a brand new Okidata 620 Microline Dot Matrix printer. There's almost every other Okidata under the sun there, including the 720, but the 620 is missing for some reason.


Anyone know who I can contact now?


Note: The printer's drivers were detected and worked fine before the March Windows 10 update.


Thanks!

- Aaron

:)

 

Printer Class Drivers Missing

I am able to go and download individual drivers from the Manufacturer's Websites. The drivers I am talking about being missing are when you get the pick list while installing a new printer where you could select from hundreds of drivers from dozens of
manufacturers. My pick list only lists Generic and Microsoft as manufacturers. Others such as Zebra, HP, Xerox, Canon, etc are not even listed. I have some vbs scripts that references these class drivers to install the printers, but they will not work because
the class drivers are actually missing.

 

connecting laptop to Office jet G55 printer

Hi Luisa,

To help you with your concern regarding the printer, let me suggest you to contact the manufacturer for the steps on how to connect your printer to your computer. Please follow the steps on how to contact the manufacturer:

• The name of the OEM + “contact information”
• The name of the OEM + “PC support”

Regards.

 

One of my printers is missing

Hi Ellen,

What is the make and model of the printer?

It could be due to incorrect settings or missing/corrupt drivers or missing updates.

I suggest you to try the steps provided in the link below and check if it helps. It helps in checking settings, installing drivers and identifying and fixing the printer issues.

Fix printer problems: http://windows.microsoft.com/en-us/windows-10/fix-printer-problems


Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

Thank you.