Windows 10: printer is not printing in color

Discus and support printer is not printing in color in Windows 10 Drivers and Hardware to solve the problem; My printer is not printing photos in color anymore. There used to be an icon giving me the option for color or black and white. I admit I havn`t used... Discussion in 'Windows 10 Drivers and Hardware' started by KathyNelson5, Aug 9, 2019.

  1. printer is not printing in color


    My printer is not printing photos in color anymore. There used to be an icon giving me the option for color or black and white. I admit I havn`t used my printer to print photos in months but this is a new one on me.

    :)
     
    KathyNelson5, Aug 9, 2019
    #1

  2. access color printing options for printer

    Hello Frank,

    Thank you for posting your concern in Microsoft Community and welcome to the Windows 10 Family.

    From the description provided, I understand that the images printed in Windows are in black and white format.

    To be able to assist you better, let us know if you are able to print documents in other formats in color format.

    As an initial recommendation, I suggest you to open the Print dialog box in Windows to access the settings for color profiles used in printer.

    • Use the keyboard shortcuts Windows Logo + R to open the Run Command Dialog box
    • Type in the command: shellprinter is not printing in color :printersFolder
    • Right-clicking on the printer and open the printer preferences, where you can choose options such as paper size and layout.

    • Select Print color which gives you options for Color or black-and-white (grayscale) prints.

    Write to us with the updated information. If you need further assistance, we would be happy to help you.

    Thank you.
     
    Sayan_Ghosh, Aug 9, 2019
    #2
  3. Printer will not print color

    Hi Jim,

    For us to properly isolate your concern in printing, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial resolution, we suggest that you run the printer troubleshooter. This is an automated tool that can
    find and automatically fix some issues with your PC.

    We look forward to your response.
     
    Michael Gall, Aug 9, 2019
    #3
  4. Jan123 Win User

    printer is not printing in color

    Windows 10 Home Won't Print to Remote Printer


    I have three computers.
    Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
    Machine 2: Windows 10 pro, prints OK to the remote printer.
    Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
    I’ve tried everything that I can think of, and would appreciate any suggestions.
    I did these steps on Machine 3 that did not work.

    1. Remove the printer device.
    2. Add a Printer
    3. The printer that I want isn’t listed
    4. Select a shared printer by name
    5. Browse
    6. Select the displayed Machine 1.
    7. Select the displayed Printer.
    8. Next
    9. Failure “Connect to Printer”.
    10. Add a printer using a TCP/IP address or Hostname
    11. Next
    12. Set Hostname to Machine 2, and set port name.
    13. Detecting TCP/IP Port
    14. Additional Port information required.
    15. Device Type – Standard, Brother Port Server
    16. Next
    17. Detecting the Driver Model
    18. Install The Print Driver
    19. Select Brother and Brother HL-5040
    20. Next
    21. Replace the Current Driver
    22. Printer Name (setting it to HL-5040)
    23. Next
    24. Do not share this printer
    25. Next
    26. You’ve successfully added “HL-5040”
    27. Finish
    Printing on Machine 3 puts the document in the print queue, which reports error printing.
    Printing from Machine 2 to the printer on Machine 1 works perfectly.
    All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.
     
    Jan123, Aug 9, 2019
    #4
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printer is not printing in color

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