Windows 10: printer is off line help

I have windows 10 and a HP laptop my wireless printer HP envy 4520 is connecter but says it is off line. How do I get it to print items from my word pay and e-mail and get it on line????

:)

 

GPU-Z what command line parameter ?

Suggestion: /? (-?) and /help (-help) command-line arguments to show a list of all possible arguments in a small window. *Smile

 

GPU-Z what command line parameter ?

Current /? (-?) or / help (-help) parameter is invalid

 

Windows prints with lines, printer issues with Windows 10.

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check if it helps.

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with Printer. I would suggest you to run this troubleshooter to check if the issue is with your Printer. Refer these steps:

• 
  Press Windows key +X, select Control panel
  
• 
  Change the view by option on the top right to Large icons
  
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• 
  Run the Printer troubleshooter
  
  
  

I suggest you to refer the link below and check if it helps

http://windows.microsoft.com/en-us/windows-10/fix-printer-problems



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.