Windows 10: Printer issue after Windows 10 update

My printer won't work after a Windows 10 update recently. Any suggestions?

:)

 

Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

Hi John,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

Do let us know the following:

• What is the make and model of your device?
• How is the printer connected to the computer, locally or through network?
• Have you tried any troubleshooting steps to resolve this issue?

I suggest you to try the below and check if it helps.

Step 1: I suggest you to update the drivers for printer and check.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Print queue.
  
• 
  Right-click on the printer driver
  that is listed and click Update driver software.
  

Step 2: I suggest you to run the printer troubleshooter from
“Fix printer problems”
and then check if this fixes the issue.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.

 

Printer Not Working after Update

Hi Von,

Since your printer is also having an issue after an update, we suggest that you run the Printer Troubleshooter as an initial troubleshooting step. Follow the steps provided in the link on my first response. Also, can you provide us additional details regarding
your concern. Kindly answer the questions below:

• Which update are you referring to which caused this issue?
• Which troubleshooting steps have you done so far?

Keep us posted so we can further assist you.

 

Windows 10 GPO Printer Add issues

A total shot in the dark since this is a very specific issue to our environment, but here it goes...

A little background on this issue, my school district is moving to windows 10. We partially deployed Windows 10 LTSB to some of the labs in the district. We are seeing sporadic issues with our Group Policies deploying printers. We have below 50% success rate with printers actually installing on the Windows 10 client machines.

Thinking it was an issue with LTSB, we downloaded and installed Windows 10 Education version 1709 on a test VM and joined it to the domain. I then applied GPO’s from 4 different servers. 3 Physical Server 2012 R2 servers and the original problem Server 2012 R2 VM Server.

What I found was the same inconsistency after rebooting the Win 10 Edu Test VM. I am getting the same Event 513. See below:





I am 100% sure the naming is right because I can manually add the same printer using the \\SERVER\FerLib path. All printers that fail to add have the Event 513. I am also going to post this on other forums.

We are only seeing this on student accounts which are domain guest accounts, meaning their profiles are non-permanent. We do not have the option to turn them into regular users per district policy. If you need more info that I omitted please let me know. We are getting desperate.

Thanks!