Windows 10: printer keeps going offline

Discus and support printer keeps going offline in Windows 10 Drivers and Hardware to solve the problem; My printer Epson XP 446-- keeps going offline and now it says "not connected" in the devices-printers and scanners page. The printer. is set as... Discussion in 'Windows 10 Drivers and Hardware' started by Toni JeanThompson, Mar 19, 2019.

  1. printer keeps going offline


    My printer Epson XP 446-- keeps going offline and now it says "not connected" in the devices-printers and scanners page. The printer. is set as default, Microsoft is not managing it, "use printer offline" is not checked. I have Surface Pro 4 with Windows 10. All updates are current. I would like to be able to print when I want to without futzing with my computer to make it work. I purchased this printer in hope that it would solve the offline problem but the new one has the same issue plus the new one of not connected. I use the printer wirelessly and the. computer shows the router is connected.

    :)
     
    Toni JeanThompson, Mar 19, 2019
    #1

  2. Canon printer keeps going offline and won't print.

    Hi Kelello,

    Thank you for posting your query in Microsoft Community.

    I understand your concern, and we in Community will try to help you in the best possible way we can.

    This issue might occur if the printer driver is not configured properly.

    I suggest you to run Printer Troubleshooter and check.

    Windows 10 has a built-in troubleshooter to check and fix issues with Printer. I would suggest you to run this troubleshooter to check if the issue is with your Printer. Refer these steps:

    1. Press Windows key +X, select Control
    panel.

    2. Change the view by option on the top right to
    Large icons.

    3. Click on
    troubleshooting and click on the view all option
    on the left panel.

    4. Run the
    Printer troubleshooter.

    For information refer the below link.

    http://windows.microsoft.com/en-us/windows-10/fix-printer-problems

    For more information refer the below link.

    Solved: My MX430 keeps going offline and won't print - Canon Community

    Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

    Regards,

    Guru Kiran
     
    Guru Kiran G, Mar 19, 2019
    #2
  3. Epsom Printer keeps going offline

    How do I reset my printer - it keeps going offline and under settings it will not let me change the default from offline. I am using Win10 - printer is an Epsom 61A5BF (XP-630) series. It prints from the ipad! TIA
     
    ShirleyBennett1, Mar 19, 2019
    #3
  4. Roohi_Taj Win User

    printer keeps going offline

    Printer offline

    Hi there,

    Thank you for writing to Microsoft Community Forums.

    Could you please help me with the below question:

    • Did you make any changes to the computer before this issue started?

    Printer will continually switch itself to offline mode due to an IP port issue. To keep the printer from switching to offline mode, you must validate the printer's IP address.

    Meanwhile, please follow the troubleshooting steps as mentioned below:

    Steps:

    1. Press Windows andR
      key together on your Keyboard.
    2. Type Control and hit enter.
    3. Click on Hardware and sound> click on Devices and printers.
    4. Select the HP Printer 2540, right click on it.
    5. Uncheck the option use printer offline and select
      properties.
    6. Go to the Ports tab at the top of the pop-up window.
    7. Click on "Configure Port"
    8. Check that the "Printer Name or IP address:" box is the same as the IP of your printer.

    You can also refer this link for more information
    about Printer issues.

    Hope it helps.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Mar 19, 2019
    #4
Thema:

printer keeps going offline

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