Windows 10: printer loses internet

Discus and support printer loses internet in Windows 10 Drivers and Hardware to solve the problem; My Epson xp-820 intermittently loses internet. If I turn off/on printer then I have internet. I've updated printer driver. Problem still there.... Discussion in 'Windows 10 Drivers and Hardware' started by KatherineMullally, Sep 8, 2018.

  1. printer loses internet

    My Epson xp-820 intermittently loses internet. If I turn off/on printer then I have internet. I've updated printer driver. Problem still there.

    KatherineMullally, Sep 8, 2018
  2. topgundcp Win User

    Connecting computer with no internet connection to network printer

    1. Open Admin command and type: ipconfig

      printer loses internet [​IMG]
    2. Win+X->Control Panel->Netwok and Sharing Center
      Follow the screen shot. This should disable internet access from this PC but allows access to local device(s)
      NOTE: Use the IP & Subnet Mask from step 1. Leave Default gateway & DNS Server blank

      printer loses internet [​IMG]
    topgundcp, Sep 9, 2018
  3. Ruz San Win User
    laptop keeps losing printer

    Hi Roy,

    There appears to be a problem with the driver for the printer that is installed on the laptop. Let's look into some things to identify what needs to be corrected. Kindly answer the following:

    • Do you get any error messages when using the devices?
    • How do you uninstall and reinstall the printer?

    Let's run the Printer Troubleshooter in Control Panel to collect more information about the problem. It may also fix the issue since Windows troubleshooters are designed to correct the issues they find on the system. Follow these steps to run the suggested

    • Click on Start.
    • Type Troubleshooting then press Enter.
    • On the left panel, click on View all.
    • Choose Printer and allow the troubleshooter to run.

    We can move forward based on your updates.

    Ruz San, Sep 9, 2018
  4. printer loses internet

    issue with internet explorer and connection of printer.


    Thank you for posting your concern. It could be that some system files are already corrupted or system configuration are not configured properly. To help you with this, please answer the following questions below:

    • What is the build version of Windows that you are using? To check it, type in
      winver on Search bar and hit Ok.
    • When did this issue occur?
    • Are you getting any error messages/codes?

    Regarding the Internet Explorer concern, you can provide us a screenshot of what exactly is happening to it. Meanwhile, you can perform the following suggested steps:

    • See the steps on this link on how to connect printer and troubleshoot if it is not working properly.
    • If the same issue persists, visit this link for some advanced troubleshooting steps.

    We'll be waiting for your response.
    Lemuel Cie, Sep 9, 2018

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