Windows 10: Printer lost

Discus and support Printer lost in Windows 10 Installation and Upgrade to solve the problem; I upgraded to windows 10 version 2004. I could no longer print using my Brother printer. The update KB4557957 was the problem. I uninstalled the... Discussion in 'Windows 10 Installation and Upgrade' started by GrannyVera, Jun 21, 2020.

  1. Printer lost


    I upgraded to windows 10 version 2004. I could no longer print using my Brother printer. The update KB4557957 was the problem. I uninstalled the update and my printer started to work. However, each morning the update appears again. I do not want to have to spend the time uninstalling it every day. Is there any help from Microsoft?

    :)
     
    GrannyVera, Jun 21, 2020
    #1

  2. Printer lost

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as you are unable to print labels as you are unable to see the printer.
    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.



    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • What is the make and model of the Printer?
    • When you say "One of my printers is lost, how can I recover without having to download it again?" is the printer not detected or is it not printing?


    Meanwhile, we would suggest you to perform these steps from this article:

    Fix printer connection and printing problems in Windows 10




    Let us know how it goes.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Jun 21, 2020
    #2
  3. Printer

    Hi Rodrigo,

    I am sorry to know that you are having issues with Printer.

    What and all steps have you tried so far?

    Restart the computer and check.

    Also, check for Windows updates.

    I suggest you to run the Printer Troubleshooter and check if it helps.


    • In Search window type Troubleshooting and click on it to open it.

    • Click on Hardware and Sound.

    • Then click on Printer to run the troubleshooter. Follow onscreen steps.
     
    Kalpana Shankarappa, Jun 21, 2020
    #3
  4. Printer lost

    Printer

    Hi Brenda,

    Thank you for using Windows 10.

    I suggest you to use these steps and check:

    • Press Windows/Start key.
    • Type Devices and Printers and then tap or click Devices and Printers.
    • Press and hold or right-click the printer you want to use, and then tap or click
      Set as default printer.
    Let us know if you need more information and we'll be glad to assist.
     
    Navneet Anand, Jun 21, 2020
    #4
Thema:

Printer lost

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