Windows 10: Printer "Manage your device" page is blank

Discus and support Printer "Manage your device" page is blank in Windows 10 Drivers and Hardware to solve the problem; When I attempt to change my default printer in Windows 10, I go to Settings...Printers & Scanners and see a list of all available "printers" including... Discussion in 'Windows 10 Drivers and Hardware' started by markext, Nov 29, 2020.

  1. markext Win User

    Printer "Manage your device" page is blank


    When I attempt to change my default printer in Windows 10, I go to Settings...Printers & Scanners and see a list of all available "printers" including things like Fax, Microsoft print to PDF, etc. When I select one and then click "Manage", I get basically a blank page. The device name shows at the top, and the "Manage your device" menu on the left with a few links Print a test page, Run the troubleshooter, etc. but the rest of the page is blank In particular I don't see the option to make this device my default printer, and the only way to do so is to run the troubleshooter. This is not specific to any particular device, so it's not a driver issue. The same thing happens for ANY selected device.

    :)
     
    markext, Nov 29, 2020
    #1

  2. Printer printing blank pages

    HI Shirley,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand the inconvenience you are facing in accessing the printer on your device. Do not worry we will help you with this issue.

    We appreciate your effort and time spent in resolving the issue.

    Do provide us additional information to assist you better with this issue:

    • Does the issue with printing the blank pages confined to any specific document/ webpages?
    • Were you able to print all kinds of documents from IPad?
    • Have you made any hardware/ software changes to your device prior to this issue that might have caused this issue?

    I suggest you to refer to the below Microsoft help article, try the troubleshooting steps if not yet tried and check if it helps.

    Fix printer problems

    (Applies to Windows 10 as well)

    Hope it helps. Get back to us with an updated status of this issue and required information for further assistance.
     
    Deepika Gowda, Nov 29, 2020
    #2
  3. trt740 Win User
    guys need help here blank device manager

    I uninstalled my x800xt and put in a new 9800gtx. The drivers for the gtx won't install competely and my device manager is Blank. I have tried this and it does work http://www.annoyances.org/exec/forum/winxp/t1051715405 and I tried a disk scan ,used driver sweep and still my card won't install and windows has nothing listed in the device manager , even in safe mode. The ATi driver caused this but I cannot figure out how to fix it. I tried to put the x800xt back in but the ATi drivers won't install right. Help
     
    trt740, Nov 29, 2020
    #3
  4. Printer "Manage your device" page is blank

    New Printer Not Showing in Devices & Printers (But Does Show in Device Manager)

    Now I have no printers and Devices and Printers at all, not even a banner (but it still shows in Device Manager).



    I have uninstalled all the new Brother printer driver & utilities programs (again) and rebooted (again). I also turned off MS XPS print services from Programs and Features, just in case. In Device Manager, I clicked ‘Show hidden devices’ and found
    three instances of the old printer plus the old Prolific Parallel – USB adapter cable (now returned & refunded). All these were ghosted out but I uninstalled all of them anyway.

    I checked ‘spooling’ in ‘Services’ and this is set to ‘Automatic’ (and is ‘Running’).



    These posts did not help:



    1)

    Windows 10 - Epson C88+ not showing in devices and printers



    Let us try few of the below troubleshooting steps and check if it helps.

    Step 1: Try to update the drivers for printer in Device Manager:

    • Right click on Start button and select
      Device Manager.
    • Expand Print queues, right click on the drivers and click on
      Update driver software.
    • Restart the computer and check if the issue persists.
    Step 2: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

    Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

    • Press Windows key from the keyboard, type
      Troubleshooting and select it.
    • Click on view all option on the upper left corner of
      Troubleshooting window.
    • Select the Hardware and Device options from the list.
    • Click Next to run the Hardware and Device
      Troubleshooter
    Step 3: I suggest you to run Printer troubleshooter and check if it helps.

    • Press Windows + X, click on Control Panel, select
      Category and then select Large or Small icons.
    • Click on Troubleshooting and click on
      View all in the left pane.
    • Select Printer and follow on-screen instructions.


    2)

    Fix printer problems in Windows 7 and Windows 8.1

    = ‘Fix printer problems’ on MS Support



    I do not understand why I’m having so many problems but am desperate for help – please!

    Chris
     
    ChrisOfTheOT, Nov 29, 2020
    #4
Thema:

Printer "Manage your device" page is blank

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