Windows 10: Printer not Printing

Discus and support Printer not Printing in Windows 10 Installation and Upgrade to solve the problem; After the February 27 update, my HP printer will not print my word amd pdf documents. Instead of printing - the screen goes to 'save print output as"... Discussion in 'Windows 10 Installation and Upgrade' started by B AYoung, Mar 3, 2020.

  1. B AYoung Win User

    Printer not Printing


    After the February 27 update, my HP printer will not print my word amd pdf documents. Instead of printing - the screen goes to 'save print output as" requesting a file name?

    :)
     
    B AYoung, Mar 3, 2020
    #1
  2. Jan123 Win User

    Windows 10 Home Won't Print to Remote Printer


    I have three computers.
    Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
    Machine 2: Windows 10 pro, prints OK to the remote printer.
    Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
    I’ve tried everything that I can think of, and would appreciate any suggestions.
    I did these steps on Machine 3 that did not work.

    1. Remove the printer device.
    2. Add a Printer
    3. The printer that I want isn’t listed
    4. Select a shared printer by name
    5. Browse
    6. Select the displayed Machine 1.
    7. Select the displayed Printer.
    8. Next
    9. Failure “Connect to Printer”.
    10. Add a printer using a TCP/IP address or Hostname
    11. Next
    12. Set Hostname to Machine 2, and set port name.
    13. Detecting TCP/IP Port
    14. Additional Port information required.
    15. Device Type – Standard, Brother Port Server
    16. Next
    17. Detecting the Driver Model
    18. Install The Print Driver
    19. Select Brother and Brother HL-5040
    20. Next
    21. Replace the Current Driver
    22. Printer Name (setting it to HL-5040)
    23. Next
    24. Do not share this printer
    25. Next
    26. You’ve successfully added “HL-5040”
    27. Finish
    Printing on Machine 3 puts the document in the print queue, which reports error printing.
    Printing from Machine 2 to the printer on Machine 1 works perfectly.
    All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.
     
    Jan123, Mar 3, 2020
    #2
  3. Print to PDF missing in Printer List

    Hi William,

    We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

    • Click on the Start menu and type in Windows Features.
    • Choose Turn Windows features on or off.
    • On the next window, find Microsoft Print to PDF and disable it. Click
      OK to save changes.
    • Restart your PC.
    • Repeat the same steps to re-enable Microsoft Print to PDF.
    If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
    Advanced:

    Fix printer problems

    Regards.
     
    Rolando Vil, Mar 3, 2020
    #3
  4. Printer not Printing

    Print to PDF missing in Printer List

    Thanks for your help. I was browsing the web the other day and I found a page called FINAL DRAFT. They had a set of instructions for reinstalling the Microsoft Print to PDF utility that worked great for me. Problem solved.
     
    WilliamSturgis, Mar 3, 2020
    #4
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Printer not Printing

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