Windows 10: Printer not working since Windows Update 12 June 20

Discus and support Printer not working since Windows Update 12 June 20 in Windows 10 Drivers and Hardware to solve the problem; Hi, My printer is a Brother MFC-6490CW and has always worked perfectly until yesterday after the latest Windows Update took place. I can no longer... Discussion in 'Windows 10 Drivers and Hardware' started by Jill Harward, Jun 13, 2020.

  1. Printer not working since Windows Update 12 June 20


    Hi,


    My printer is a Brother MFC-6490CW and has always worked perfectly until yesterday after the latest Windows Update took place. I can no longer print, everything just disappears after hitting 'print' key never to be seen again. I have checked all settings many times, I have uninstalled printer drivers and re-installed, again, several times. I have worked my way through many comments on this forum and seen that for some people uninstalling update KB4560960 can resolve the problem. I tried this yesterday too and it did work. Unfortunately as soon as I logged out the updates were automatically installed again and this morning can no longer print again.






    So I tried again to uninstall this update but this time I get an error message 'An error occurred. Not all of the updates were successfully uninstalled'.





    I then saw somewhere lost track of the number of searches I've made to find a way around this' that this could be uninstalled via cmd as an administrator by enteringwusa /uninstall /KB:4560960 /quiet /promptrestart but that did not work either - I am in the UK so tried again entering wuk instead but that was not recognised either.


    on further investigation I can see Microsoft are now aware there is an issue but as we do not have any idea how long it will take for them to fix this, has anyone any advice on a workaround that would work for now until a patch is ready?


    I really am very grateful to any of you who can help.


    thanks, Jill

    :)
     
    Jill Harward, Jun 13, 2020
    #1

  2. Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

    Hi John,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

    Do let us know the following:

    • What is the make and model of your device?
    • How is the printer connected to the computer, locally or through network?
    • Have you tried any troubleshooting steps to resolve this issue?

    I suggest you to try the below and check if it helps.

    Step 1: I suggest you to update the drivers for printer and check.


    • Right click on the Start button from the desktop and select
      Device Manager.

    • Locate and expand Print queue.

    • Right-click on the printer driver
      that is listed and click Update driver software.

    Step 2: I suggest you to run the printer troubleshooter from
    Fix printer problems
    and then check if this fixes the issue.

    Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.
     
    Deepika Gowda, Jun 13, 2020
    #2
  3. MAB2005 Win User
    Printer not working after required Windows 10 update

    1. Security Update for Internet Explorer Flash Player for Windows 10 Version 1511 for x64-based Systems (KB3119147) successfully installed 12/20/2015

    Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3124200) Successfully installed 12/20/2005

    2. Toshiba Satellite C55 with Windows 10

    Printer - OKI C5500

    Printer was working fine before last update. After this update, I could not even find the printer listed.

    3. Error message while trying to print.
     
    MAB2005, Jun 13, 2020
    #3
  4. Printer not working since Windows Update 12 June 20

    DirectX June Update

    Microsoft has released an updated version of DirectX for June, although it isn’t clear whether the update is just for DirectX 9.0c or for DirectX 10 on Vista as well. Regardless of this, it is still recommended that Vista users update their systems because Vista will benefit from any DirectX 9.0c fixes when playing DirectX 9 games. The web installer is only for Windows 2000, Windows XP and Windows Server 2003 (both 32-bit and 64-bit versions), whilst the redistributable version will also work with Vista. The download links are listed below:
    • Web installer for Windows 2000, XP and 2003: download [44KB - 41.4MB]
    • Redistributable installer for Windows 2000, XP, 2003 and Vista: download [53.6MB]
     
    Jimmy 2004, Jun 13, 2020
    #4
Thema:

Printer not working since Windows Update 12 June 20

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