Windows 10: printer offline

Discus and support printer offline in Windows 10 Drivers and Hardware to solve the problem; How can I get my printer online? Be gentle, I am not a computer wizard.... Discussion in 'Windows 10 Drivers and Hardware' started by diannemcneely, Jan 13, 2020 at 9:37 PM.

  1. printer offline


    How can I get my printer online? Be gentle, I am not a computer wizard.

    :)
     
    diannemcneely, Jan 13, 2020 at 9:37 PM
    #1
  2. Roohi_Taj Win User

    Printer offline

    Hi there,

    Thank you for writing to Microsoft Community Forums.

    Could you please help me with the below question:

    • Did you make any changes to the computer before this issue started?

    Printer will continually switch itself to offline mode due to an IP port issue. To keep the printer from switching to offline mode, you must validate the printer's IP address.

    Meanwhile, please follow the troubleshooting steps as mentioned below:

    Steps:

    1. Press Windows andR
      key together on your Keyboard.
    2. Type Control and hit enter.
    3. Click on Hardware and sound> click on Devices and printers.
    4. Select the HP Printer 2540, right click on it.
    5. Uncheck the option use printer offline and select
      properties.
    6. Go to the Ports tab at the top of the pop-up window.
    7. Click on "Configure Port"
    8. Check that the "Printer Name or IP address:" box is the same as the IP of your printer.

    You can also refer this link for more information
    about Printer issues.

    Hope it helps.

    Roohi Taj S

    Microsoft Community - Moderator
     
  3. Jacko28er Win User
    Networked Printer showing "Offline"

    Hey guys,

    I'm having a slight issue with one of my printers in that it's showing offline and I can't print to it.

    It's a Datamax label printer which is connected to my network via a Netgear print server, this has then be added to one of my servers for sharing etc.

    So far I've tried the below.

    - Classic on/off.
    - Removing from server and re-adding.
    - Ensuring that under port configuration SNMP Status is disabled.
    - Assigning to different IP.
    - Restarting Print Spooler.

    I can ping it fine and the printer itself is letting me do manual test prints using its interface, but no matter what I cannot get it to stop showing up as offline and allowing me to print to it over the network. I should add that it's worked fine for the past year.

    Any suggestions?
     
  4. Jessen P Win User

    printer offline

    Both printers register offline for Windows 10

    Hi,

    Thank you for the update.

    Resetting the power to your printer is a quick way to reset the printing system and prepare for further troubleshooting if necessary.


    • If the printer is off, turn on the printer, and then check the status of the printer:

      • If the printer starts printing jobs from the print queue, your printer is clearing out queued print jobs and is online. You can stop troubleshooting.

      • If the printer goes to an idle state after its startup routine, it might be online.

      • If the computer still shows the printer as offline, continue using these steps.

    • With the printer turned on, disconnect the power cord from the printer.

    • Unplug the printer power cord from the wall outlet.

    • If you are using a USB cable or network cable, make sure that the cable has not become disconnected or damaged.

    • Wait at least 60 seconds. Restart the computer while you are waiting.

    • Plug the power cord back into the wall outlet.

    • Reconnect the power cord to the rear of the product.

    • If the printer does not turn on by itself, press the Power button to turn it on.

    • Try to print.

      • If you can print, the printer is online again. Continue to the next step if the printer goes offline again when printing later.

      • If the printer cannot print and remains offline, continue to the next step.
     
Thema:

printer offline

Loading...
  1. printer offline - Similar Threads - printer offline

  2. Unable to print as Printer shows Offline

    in Windows 10 Drivers and Hardware
    Unable to print as Printer shows Offline: I installed a new printer. It w****ed to change it but nothing works. ***Original title: Printer offline*** https://answers.microsoft.com/en-us/windows/forum/all/unable-to-print-as-printer-shows-offline/d33ef180-8e65-4824-8b1e-edf9fb2fd114
  3. Printer offline

    in Windows 10 Drivers and Hardware
    Printer offline: I installed a new printer. It w****ed to change it but nothing works. https://answers.microsoft.com/en-us/windows/forum/all/printer-offline/d33ef180-8e65-4824-8b1e-edf9fb2fd114
  4. How To Fix Brother Printer Offline?

    in Windows 10 Drivers and Hardware
    How To Fix Brother Printer Offline?: I have bought a new brother printer & got a brother printer offline error. Please help me out? https://answers.microsoft.com/en-us/windows/forum/all/how-to-fix-brother-printer-offline/38c3547b-f86e-48f9-a349-055f8c952370
  5. shared printer is offline

    in Windows 10 Drivers and Hardware
    shared printer is offline: printer says offline https://answers.microsoft.com/en-us/windows/forum/all/shared-printer-is-offline/8aff68c3-e3a5-4d6b-9689-889314b33142
  6. offline printer

    in Windows 10 Drivers and Hardware
    offline printer: How do I get rid of offline printer error? Using Windows 10 JAP and HP Coloe Laser JEt CP2025 https://answers.microsoft.com/en-us/windows/forum/all/offline-printer/d48ea916-f95d-4a19-a8a9-47e3e5e886f0
  7. How to change Printer status from Offline to Online in Windows 10

    in Windows 10 News
    How to change Printer status from Offline to Online in Windows 10: [ATTACH] [ATTACH]Printers on Windows 10 can have a status of offline and online. I was surprised to find that because everyone wants their printer to be available and ready for print. One should know that when a printer goes offline, it [...] This post How to change Printer...
  8. How to fix my canon pixma 2522 printer offline issue?

    in Windows 10 Customization
    How to fix my canon pixma 2522 printer offline issue?: I am using a canon pixma mg2522 printer and after windows update its offline. I tried every troubleshooting steps but still it sayscanon pixma mg2522 printer offline in devices and printer. please help with this issue....
  9. Printer is offline, how do I fix that?

    in Windows 10 Customization
    Printer is offline, how do I fix that?: Printer is offline, hoe do I fix that? https://answers.microsoft.com/en-us/windows/forum/all/printer/e91ddfc0-bc63-487a-9ce3-985c718dc42e
  10. My printer is offline.

    in Windows 10 Network and Sharing
    My printer is offline.: My printer will not work and in the Control Panel it shows it is offline. How do I get it online? Through connecting it to the network? And, how does that happen? https://answers.microsoft.com/en-us/windows/forum/all/my-printer-is-offline/2c980456-e763-4376-b3fa-b64f9d7a6011