Windows 10: PRINTER OFFLINE

Discus and support PRINTER OFFLINE in Windows 10 Drivers and Hardware to solve the problem; I can't seem to change the status of my printer to online Help please... Discussion in 'Windows 10 Drivers and Hardware' started by FrankPearson, Mar 16, 2020.

  1. PRINTER OFFLINE


    I can't seem to change the status of my printer to online Help please

    :)
     
    FrankPearson, Mar 16, 2020
    #1
  2. Roohi_Taj Win User

    Printer offline

    Hi there,

    Thank you for writing to Microsoft Community Forums.

    Could you please help me with the below question:

    • Did you make any changes to the computer before this issue started?

    Printer will continually switch itself to offline mode due to an IP port issue. To keep the printer from switching to offline mode, you must validate the printer's IP address.

    Meanwhile, please follow the troubleshooting steps as mentioned below:

    Steps:

    1. Press Windows andR
      key together on your Keyboard.
    2. Type Control and hit enter.
    3. Click on Hardware and sound> click on Devices and printers.
    4. Select the HP Printer 2540, right click on it.
    5. Uncheck the option use printer offline and select
      properties.
    6. Go to the Ports tab at the top of the pop-up window.
    7. Click on "Configure Port"
    8. Check that the "Printer Name or IP address:" box is the same as the IP of your printer.

    You can also refer this link for more information
    about Printer issues.

    Hope it helps.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Mar 16, 2020
    #2
  3. Zaki_j Win User
    Printer keeps going offline when windows 10 updates

    Hi Graham,

    Thank you for writing to Microsoft Community Forums.

    I understand that your printer shows offline.

    • When you say “Printer keeps going offline when windows 10 updates” do you mean that the printer goes offline after installing updates?

    I suggest you to follow the below given methods and see if that helps.

    Method 1:

    I suggest you try
    changing the printer’s status from “offline” to “online”
    and check if it resolves the issue.

    Method 2:


    If the issue persists, I would have you download and run the HP Scan doctor from the manufacturers website. Refer to the article and follow the suggestion on
    Resolving Printer Offline problem using the HP Print and Scan Doctor.


    Method 3:


    If the issue persists, I suggest you refer to the article
    Troubleshooting offline printer problems
    and perform the troubleshooting steps mentioned and see if that helps.

    Hope it helps.

    Regards,

    Zaki
     
    Zaki_j, Mar 16, 2020
    #3
  4. Jacko28er Win User

    PRINTER OFFLINE

    Networked Printer showing "Offline"

    Hey guys,

    I'm having a slight issue with one of my printers in that it's showing offline and I can't print to it.

    It's a Datamax label printer which is connected to my network via a Netgear print server, this has then be added to one of my servers for sharing etc.

    So far I've tried the below.

    - Classic on/off.
    - Removing from server and re-adding.
    - Ensuring that under port configuration SNMP Status is disabled.
    - Assigning to different IP.
    - Restarting Print Spooler.

    I can ping it fine and the printer itself is letting me do manual test prints using its interface, but no matter what I cannot get it to stop showing up as offline and allowing me to print to it over the network. I should add that it's worked fine for the past year.

    Any suggestions?
     
    Jacko28er, Mar 16, 2020
    #4
  5. If your Printer shows Offline error, then it might happen connection between computer and printer is slow or unresponsive, or the multiple unfinished print jobs are in the queue.

    Moreover try the below given fixes one by one and check if this won’t works for you to fix Printer Offline Error.
    • Modify the printer settings and set it to default
    • Restart the printer spool service
    • Reinstall or update the printer driver
    • Run the inbuilt printer troublehsooter
     
    Lorein Watson, Apr 11, 2020
    #5
Thema:

PRINTER OFFLINE

Loading...
  1. PRINTER OFFLINE - Similar Threads - PRINTER OFFLINE

  2. Cannot change printer statue from offline, cannot open print queue to access settings

    in Windows 10 Gaming
    Cannot change printer statue from offline, cannot open print queue to access settings: I am using a laptop running Win 11 Pro with updates turned on and just completed. A new HP Laserjer M234 printer was installed on wifi and worked perfect for 5 months, two weeks ago it went offline. I cannot open print queue to change the printer status. I ran services .msc...
  3. Cannot change printer statue from offline, cannot open print queue to access settings

    in Windows 10 Software and Apps
    Cannot change printer statue from offline, cannot open print queue to access settings: I am using a laptop running Win 11 Pro with updates turned on and just completed. A new HP Laserjer M234 printer was installed on wifi and worked perfect for 5 months, two weeks ago it went offline. I cannot open print queue to change the printer status. I ran services .msc...
  4. I can't get my printer to change from being "offline" to online & working

    in Windows 10 Drivers and Hardware
    I can't get my printer to change from being "offline" to online & working: I have had an HP Envy 6400 Series specifically a 6452e printer since Oct 2024 and have had MANY problems with it. It frequently will not print - sometimes get an "offline" message. It does not have any "display" with words - only a few annoying few buttons that change colors...
  5. Printer goes offline after reboot - Every danged time!

    in Windows 10 Gaming
    Printer goes offline after reboot - Every danged time!: My printer goes offline and requires a lengthy troubleshooting and reinstall sequence to get it working again every single time I log out, reboot, or update. This same printer works just fine from my Android devices. If I had any hair left, I'd be pulling it out!I followed an...
  6. Printer goes offline after reboot - Every danged time!

    in Windows 10 Software and Apps
    Printer goes offline after reboot - Every danged time!: My printer goes offline and requires a lengthy troubleshooting and reinstall sequence to get it working again every single time I log out, reboot, or update. This same printer works just fine from my Android devices. If I had any hair left, I'd be pulling it out!I followed an...
  7. Printer is always offline and the surface has to be rebooted

    in Windows 10 Gaming
    Printer is always offline and the surface has to be rebooted: Printer is on.Printer is on wired network.It shows up on devices and can print... except for...Surface. Turn on Surface, try to print, printer is offline, have to reboot computer.Every. Single. Time.There must be a way for the computer to find the printer without a reboot,...
  8. Printer is always offline and the surface has to be rebooted

    in Windows 10 Software and Apps
    Printer is always offline and the surface has to be rebooted: Printer is on.Printer is on wired network.It shows up on devices and can print... except for...Surface. Turn on Surface, try to print, printer is offline, have to reboot computer.Every. Single. Time.There must be a way for the computer to find the printer without a reboot,...
  9. getting printer to online and not offline

    in Windows 10 Gaming
    getting printer to online and not offline: How can I get the printer to online and get off offline. https://answers.microsoft.com/en-us/windows/forum/all/getting-printer-to-online-and-not-offline/345f9090-66f2-4d68-816e-7e8cedf8cea6
  10. getting printer to online and not offline

    in Windows 10 Software and Apps
    getting printer to online and not offline: How can I get the printer to online and get off offline. https://answers.microsoft.com/en-us/windows/forum/all/getting-printer-to-online-and-not-offline/345f9090-66f2-4d68-816e-7e8cedf8cea6