Windows 10: printer scanner fax

Discus and support printer scanner fax in Windows 10 BSOD Crashes and Debugging to solve the problem; I'm new here, bare with me, if possible. I have a HP Officejet Pro 8500A. It's obviously not bran new, but I believe in good shape. I've hooked it up,... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by tawjackson, Mar 21, 2020.

  1. TAWJACKSON
    tawjackson Win User

    printer scanner fax


    I'm new here, bare with me, if possible. I have a HP Officejet Pro 8500A. It's obviously not bran new, but I believe in good shape. I've hooked it up, and am getting blank pages coming out of it, when attempting to print. All help is appreciated.

    :)
     
    tawjackson, Mar 21, 2020
    #1
  2. JOHNMEL AND
    JohnMel And Win User

    Windows 10 recognizes my printer+scanner only as a printer.

    Hello,

    Another method you may try is to uninstall and reinstall the printer. The following are the steps:



    Remove your printer

    • Select the Start button, then select Settings > Devices > Printers and Scanners.
    • Under Printers & scanners, find the printer, select it, and then select Remove device.


    Install or add a local printer

    • Select the Start button, then select Settings > Devices > Printers and Scanners.
    • Under Printers & Scanners, see if your printer is installed.
    • If you don’t see your device, select Add a printer or scanner. Wait for it to find available printers, choose the one you want, and then select Add device.


    On the other hand, we suggest also that you reach out the manufacturer of your printer/scanner for the driver availability or work around.



    Regards.
     
    JohnMel And, Mar 21, 2020
    #2
  3. MARKSTIDEVER
    MarkStidever Win User
    Printer Scanner

    Hi TT,

    As shown on the screen shots shown before, the printer is listed in devices, but doesnt appear with the Windows 10 printers and scanners section.

    However, the printer does appear to be working at the moment, so I will let it be at that, just strange it should show on one listing but not the other.

    Thanks for your input.
     
    MarkStidever, Mar 21, 2020
    #3
  4. VANESSA YAR
    Vanessa Yar Win User

    printer scanner fax

    Scanner

    Hi JSmith,

    Your scanner should be installed first in order for your computer to recognize it. Since you're using a printer/scanner in one, you need to add or install the device as a printer and as a scanner. Make sure that the printer is properly connected to your
    computer and is turned on when you try to install it. Follow these steps:

    • Click Start > Settings > Devices.
    • Under Add printers & scanners, click the + sign and select
      Add device.

    Once added, try checking if you're able to scan. If your computer still doesn't detect the scanner, then we suggest that you get in touch with HP Support for further assistance.

    Feel free to let us know if you need more information.

    Regards.
     
    Vanessa Yar, Mar 21, 2020
    #4
Thema:

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