Windows 10: Printer Shows "Not Connected" Status but Prints

Discus and support Printer Shows "Not Connected" Status but Prints in Windows 10 Drivers and Hardware to solve the problem; I have three computers (two running 1909 and one running 2004) that print to a network-attached (wired) HP OfficeJet Pro 8600 Plus. The web interface... Discussion in 'Windows 10 Drivers and Hardware' started by SJMarty, Oct 25, 2020.

  1. SJMarty Win User

    Printer Shows "Not Connected" Status but Prints


    I have three computers (two running 1909 and one running 2004) that print to a network-attached (wired) HP OfficeJet Pro 8600 Plus. The web interface for the printer shows a "Ready" status and the computers are able to print. However, when I navigate to Settings | Devices | Printers & Scanners, the printer shows a "Not Connected" status.

    I have uninstalled and reinstalled the drivers. Immediately following the installation/reinstallation of the drivers, the printer will show the correct status in Printers & Scanners. However, after a reboot, the printer will show "Not Connected" again. All three computers behave exactly the same way. The built-in Windows printing troubleshooter detects an issue but states it's not able to fix it.

    At this point, it seems cosmetic but still annoying and I'd like to fix it. Any suggestions on what to try next?

    :)
     
    SJMarty, Oct 25, 2020
    #1
  2. Jacko28er Win User

    Networked Printer showing "Offline"

    Hey guys,

    I'm having a slight issue with one of my printers in that it's showing offline and I can't print to it.

    It's a Datamax label printer which is connected to my network via a Netgear print server, this has then be added to one of my servers for sharing etc.

    So far I've tried the below.

    - Classic on/off.
    - Removing from server and re-adding.
    - Ensuring that under port configuration SNMP Status is disabled.
    - Assigning to different IP.
    - Restarting Print Spooler.

    I can ping it fine and the printer itself is letting me do manual test prints using its interface, but no matter what I cannot get it to stop showing up as offline and allowing me to print to it over the network. I should add that it's worked fine for the past year.

    Any suggestions?
     
    Jacko28er, Oct 25, 2020
    #2
  3. Error - Printing on Network printer

    There is. Unfortunately the status doesnt showing anything. But I didnt know about this page. I tried printing a document from this page and it gave me a bit more of an error. Print service not responding.
     
    Hybrid_theory, Oct 25, 2020
    #3
  4. Printer Shows "Not Connected" Status but Prints

    Error - Printing on Network printer

    We have 4 printers on our Windows print server. The server was migrated from win2k3 to 2k8 on friday. 3/4 printers are working great, the other is having issues. When trying to print a test page to it, it gets a job status of Error - Printing.

    When sending a small word document to it, it sends it to the printer, the queue is empty but nothing prints. If I goto the printer itself, it doesnt show any errors and I can print things such as information sheets and diagnostic files just fine.

    All four printers are the same model, all 4 have a static IP. I can ping the printer successfully. I've tried printing from both an XP machine and the print server itself. I tried removing and adding the printer on the print server. And lastly, uunplugged the printer for 30 seconds, plugged it back in.

    Any ideas?
     
    Hybrid_theory, Oct 25, 2020
    #4
Thema:

Printer Shows "Not Connected" Status but Prints

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