Windows 10: printer shows offline

Discus and support printer shows offline in Windows 10 Gaming to solve the problem; I cannot get my PC to communicate with my printer, printer shows its offline... Discussion in 'Windows 10 Gaming' started by Pudge1957, Apr 27, 2022.

  1. Pudge1957 Win User

    printer shows offline


    I cannot get my PC to communicate with my printer, printer shows its offline

    :)
     
    Pudge1957, Apr 27, 2022
    #1
  2. Jacko28er Win User

    Networked Printer showing "Offline"

    Hey guys,

    I'm having a slight issue with one of my printers in that it's showing offline and I can't print to it.

    It's a Datamax label printer which is connected to my network via a Netgear print server, this has then be added to one of my servers for sharing etc.

    So far I've tried the below.

    - Classic on/off.
    - Removing from server and re-adding.
    - Ensuring that under port configuration SNMP Status is disabled.
    - Assigning to different IP.
    - Restarting Print Spooler.

    I can ping it fine and the printer itself is letting me do manual test prints using its interface, but no matter what I cannot get it to stop showing up as offline and allowing me to print to it over the network. I should add that it's worked fine for the past year.

    Any suggestions?
     
    Jacko28er, Apr 27, 2022
    #2
  3. Nikhar_K Win User
    HP Printer shows Offline

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that your HP printer is offline. I’ll certainly assist you with this.



    However, please let us know:





    I would suggest you to refer the troubleshooting steps mentioned in the HP article
    HP Printers - Printer is Offline (Windows) and see if that helps.



    You may also want to refer the troubleshooting steps mentioned in the article
    Troubleshooting offline printer problems and
    Change a printer’s status from “offline” to “online”.



    Let us know how it goes, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Apr 27, 2022
    #3
  4. Zaki_j Win User

    printer shows offline

    HP OfficeJet 8700 shows offline

    Hi RickJacobs3,



    Thank you for writing to Microsoft Community Forums.



    I understand that your printer shows offline.



    1. Did this issue started recently? If yes, then what are the recent changes that you have made to the computer prior to this issue?


    Method 1:


    I suggest you refer to the article
    Troubleshooting offline printer problems
    and perform the troubleshooting steps mentioned and see if that helps.



    Method 2:


    I suggest you refer to the article
    Resolving Printer Offline problem using the HP Print and Scan Doctor and perform the troubleshooting steps mentioned and see
    if that helps.



    Additional Information:

    Change a printer’s status from “offline” to “online”

    Change a printer’s status from “offline” to “online”



    Hope it helps.



    Regards,

    Zaki
     
    Zaki_j, Apr 27, 2022
    #4
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printer shows offline

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