Windows 10: Printer stopped working after Windows 10 Update 1909

My wife's computer installed the Windows update yesterday, but today when she attempted to print to our networked Brother HL-4040CN, it would not print, not even a test page. It printed fine the day before. I attempted to troubleshoot, and tested printing from my laptop, which was successful. I then noticed that my laptop had received updates and was waiting for a reboot to apply the updates. I rebooted, and now my laptop does not print either.


I saw that the update had an issue with USB connected printing, but both of our computers are printing via TCP/IP port. I've pinged the printer from my laptop, and it answers.


Any additional known issues related to printing?


Thanks,

Jeff Donley

:)

 

Windows 10 update November 2019 1909 - Printer issue still not resolved

My printers stopped working after the last Windows 10 update in October 2019. Unfortunately I was not able to remove the specific KB update which created the issue because it was not listed anymore after the version update...

I just installed the last 1909 release hoping that the printer issue would have been fixed but still nothing works.

I have fixed printer spooler but not even Microsoft Print to PDF works...

Any suggestion?

 

Windows 10 1909 Causes Secondary Hard Drive to not be Recognized

Installing the Windows 10 1909 Update causes my secondary hard drive to not be recognized.

Steps to confirm issue:

• Secondary drive not visible in Windows Explorer
• Secondary drive not visible in device manager
• Secondary drive not visible in disk manager

Steps to replicate issue:

• Installing 1909 update

Steps to resolve issue:

• Uninstall 1909 update

Since updates can only be delayed for so long, an actual fix would be appreciated.

 

Printer has stopped working

Hi Patricia,



Thank you for writing to Microsoft Community Forums.



I understand how difficult it can be when the printer stops working suddenly. For further clarity on the issue and to guide you accordingly, respond to the questions listed below:

1. What happens when you try to print?
   
2. Do you receive any error code/message when you try to print?
   
3. Were there any recent updates installed on the PC?
   
4. Which build version of Windows 10 are you using currently?
   
5. What is the make and model of the printer?
   

Refer the article to know
Which Windows operating system am I running?



To know the recent updates installed on the PC, follow the steps mentioned below.

1. Go to Settings >
   Update & Security > Windows Update.
   
2. Now click on View update history.
   

Meanwhile, I suggest you to refer the article
Fix printer connection and printing problems in Windows 10, and check if that helps.



Please get back to us with the required information to assist you further.



We await your response.



Regards,

Prakhar Khare

Microsoft Community – Moderator