Windows 10: printer will not show in devices

I connected a HP 1012 and it shows up under bluetooth but not in printing devices. When I try to add a printer it asks me to sign. When I do I get this error.



Request Id: 295fcef3-143f-498f-9831-4fae18c14d00

Correlation Id: 515b26c1-374a-4b30-b55b-c61e117f76a1

Timestamp: 2020-10-23T14:13:20Z

Message: AADSTS50020: User account *** Email address is removed for privacy ***' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'dae89220-69ba-4957-a77a-47b78695e883'Universal Print Native Client in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.


Please let me know what needs to be done.


my email is *** Email address is removed for privacy ***


Thanks,

:)

 

New Printer Not Showing in Devices & Printers (But Does Show in Device Manager)

Now I have no printers and Devices and Printers at all, not even a banner (but it still shows in Device Manager).



I have uninstalled all the new Brother printer driver & utilities programs (again) and rebooted (again). I also turned off MS XPS print services from Programs and Features, just in case. In Device Manager, I clicked ‘Show hidden devices’ and found
three instances of the old printer plus the old Prolific Parallel – USB adapter cable (now returned & refunded). All these were ghosted out but I uninstalled all of them anyway.

I checked ‘spooling’ in ‘Services’ and this is set to ‘Automatic’ (and is ‘Running’).



These posts did not help:



1)

Windows 10 - Epson C88+ not showing in devices and printers



Let us try few of the below troubleshooting steps and check if it helps.

Step 1: Try to update the drivers for printer in Device Manager:

• Right click on Start button and select
  Device Manager.
• Expand Print queues, right click on the drivers and click on
  Update driver software.
• Restart the computer and check if the issue persists.

Step 2: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter

Step 3: I suggest you to run Printer troubleshooter and check if it helps.

• Press Windows + X, click on Control Panel, select
  Category and then select Large or Small icons.
• Click on Troubleshooting and click on
  View all in the left pane.
• Select Printer and follow on-screen instructions.

2)

Fix printer problems in Windows 7 and Windows 8.1

= ‘Fix printer problems’ on MS Support



I do not understand why I’m having so many problems but am desperate for help – please!

Chris

 

Windows 10 - Epson C88+ not showing in devices and printers

Hi Mike,

This issue might have occurred due to outdated/ corrupted printer drivers.

Provide us additional information to assist you better:

• What is the make and model of your devices (Computer and printer)?
• What is the complete error message/ error code of this issue?

Let us try few of the below troubleshooting steps and check if it helps.

Step 1: Try to update the drivers for printer in Device Manager:

• Right click on Start button and select
  Device Manager.
• Expand Print queues, right click on the drivers and click on
  Update driver software.
• Restart the computer and check if the issue persists.

Step 2: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the Hardware and Device
  Troubleshooter

Step 3: I suggest you to run Printer troubleshooter and check if it helps.

• Press Windows + X, click on Control Panel, select
  Category and then select Large or Small icons.
• Click on Troubleshooting and click on
  View all in the left pane.
• Select Printer and follow on-screen instructions.

Hope it helps. Get back to us with an updated status of accessing the printer for further assistance.

Thank you.

 

Old printer showing in "Add a Device"

Hi Michael,

Thank you for using Windows 10.

I suggest you to run "Printer troubleshooter and check if that helps. follow the steps:

• Press the ‘Windows’ key.
• Type ‘Troubleshooting’
  and select ‘troubleshooting’
• Click on ‘Hardware and Sound’
  and select ‘Printer’ and click on next to run the troubleshooter.

If the issue still persists, then let us know and we'll be glad to help.