Windows 10: printer wont print in color

Discus and support printer wont print in color in Windows 10 Drivers and Hardware to solve the problem; I have a HP Envy 7640 printer that copies great in color but when I try to send pictures or print anything in color from my computer it all is in black... Discussion in 'Windows 10 Drivers and Hardware' started by RudyYoung, Mar 21, 2019.

  1. RudyYoung Win User

    printer wont print in color


    I have a HP Envy 7640 printer that copies great in color but when I try to send pictures or print anything in color from my computer it all is in black and white. Hsow can I correct this?

    :)
     
    RudyYoung, Mar 21, 2019
    #1

  2. access color printing options for printer

    Hello Frank,

    Thank you for posting your concern in Microsoft Community and welcome to the Windows 10 Family.

    From the description provided, I understand that the images printed in Windows are in black and white format.

    To be able to assist you better, let us know if you are able to print documents in other formats in color format.

    As an initial recommendation, I suggest you to open the Print dialog box in Windows to access the settings for color profiles used in printer.

    • Use the keyboard shortcuts Windows Logo + R to open the Run Command Dialog box
    • Type in the command: shellprinter wont print in color :printersFolder
    • Right-clicking on the printer and open the printer preferences, where you can choose options such as paper size and layout.

    • Select Print color which gives you options for Color or black-and-white (grayscale) prints.

    Write to us with the updated information. If you need further assistance, we would be happy to help you.

    Thank you.
     
    Sayan_Ghosh, Mar 21, 2019
    #2
  3. printer wont print in color

    I set up my new computer as well as my new officejet 3830 and everything works perfect except for my printer won't print in color. The test page prints fine.
     
    A Mother'sHope, Mar 21, 2019
    #3
  4. printer wont print in color

    Printer will not print color

    Hi Jim,

    For us to properly isolate your concern in printing, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial resolution, we suggest that you run the printer troubleshooter. This is an automated tool that can
    find and automatically fix some issues with your PC.

    We look forward to your response.
     
    Michael Gall, Mar 21, 2019
    #4
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printer wont print in color

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