Windows 10: Printers Cannot be Removed and wont Work Properly

My printer under "Printers and Scanners" in the settings says that "Driver is Unavailable". When i try and hit remove device, it loads for a minute and says "Remove Failed". I am unable to print on any of my HP printers. Any fixes?

:)

 

Hp 3520 printer can't remove

Hello,

Thank you for posting in Microsoft Community and we appreciate your interest in Windows 10.

I understand the inconvenience caused to you. I will be glad to assist you with your issue.

I suggest you to follow the below steps and check if you can uninstall the printer software from your system:

Step 1: Remove the printer from the devices list.

Remove printers and uninstall any Windows print drivers using Windows
Devices and Printers.

• 
  If your printer connects to the computer with a USB cable, disconnect the cable from the printer.
  
• 
  Turn the printer off and on again, and make sure that it is in a ready state.
  
• 
  Search Windows for devices, and then click Devices and Printers in the list of results.
  
• 
  Right-click the printer icon (
  
  ) for your printer, and then click
  Remove Device. Follow the on-screen instructions to complete the process.
  
• 
  If multiple icons exist for the printer, remove them all.
  

Step 2: Locating the List of Installed Printer Drivers and removing them.

Follow the steps below:

1. Select Device and Printers
from Control Panel.

2. Click one time on the printer which you want to uninstall, then click the
Print Server Properties button in the horizontal blue bar at the top of the window.

3. Click the
Drivers tab at the top of this window.

4. click the old printer driver you want to remove, then click the
Remove button at the bottom of the window.

5. Click the option to the left of
Remove driver and driver package, then click the OK button.

Try the above suggestion and let us know if it helps. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.

Thank You.

 

printer wont add to laptop

Hi Harry,

Thank you for posting your query in Microsoft Community.

Please provide more information to help you better:

• 
  What is the make and model of your printer?
  
• 
  What is the exact error message that you receive?
  

I suggest you to follow the methods below and check if it helps:

Method 1:

As an initial step, I suggest you to run the troubleshooter for Printer and see if it brings any difference.

Run troubleshooter

Fix printer problems

Method 2:

I also suggest you to Remove printer driver and verify the result.

1. Click the "Start" button, type PRINTER in the search box and press Enter.

2. Find the icons which are related to the Printer, and delete them.

3. Right-click on the blank part of the window, and choose "Run as administrator"->"Server Properties".

4. On the Drivers tab, select the listed printer and click the Remove button. Please then select Remove driver and driver package.

5. Open Start menu, input APPWIZ.CPL in the Search box and press ENTER to launch "Programs and Features".

6. Try to remove all related printer software.

Then reinstall the driver. After that, follow the steps below. You may add a shared printer and verify the result.

1. Click Start, click Control Panel and double click Printers.

2. On Keyboard press Alt, then click File->Run as administrator->Add Printer.

When UAC window pops up, click Continue to go on.

3. Select "Add a local printer".

4. Select "Create a new port". Choose "Local Port" as the type of the port.

5. In the box "Enter a port name", type the address as the following format.

\\[IP address of the host computer]\ [The Share Name of the printer]

then click Next.

6. Follow the instruction to finish the installation. During installing, when you are prompt to choose a correct driver; click the button "Have Disk".

7. Browse to the .in file. Click OK.

8. Wait for the process finishes.

Method 3:

It's a good idea to test your network to make sure that all of the computers and devices are connected and working properly. To test your network, do the following on each network computer:

• • Click the Start button, click your user name, and then, in the left pane, click Network.

You should be able to see icons for the computer you are on and all of the other computers and shared printers on the network.

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.

 

No printers work any more

Hi,

We would like to ask you some questions so that we can assist you properly:

• What changes have you made to your PC prior to this issue?
• Can you walk us through all the troubleshooting steps that you performed so that we can avoid giving you the same advise?

For now we suggest that you run the built-in printer troubleshooter and check if it resolves the issue. Here are the steps:

• Press Windows key and X and select
  Control Panel.
• Click on Troubleshooting.
• On the left pane, select View all.
• Look for and run the Printer troubleshooter.
• Tap Next and follow the onscreen instructions.

You may also check this
link to for useful suggestions on how to fix printer problems.

Regards.