Windows 10: printers not working after update

Discus and support printers not working after update in Windows 10 Drivers and Hardware to solve the problem; Computer/programs do not recognize installed printers after installing upgrade. They show in the device manager but do not show up in any program when... Discussion in 'Windows 10 Drivers and Hardware' started by Teresa1019, Oct 7, 2019.

  1. printers not working after update


    Computer/programs do not recognize installed printers after installing upgrade. They show in the device manager but do not show up in any program when trying to print.

    :)
     
    Teresa1019, Oct 7, 2019
    #1

  2. Printer Not Working after Update

    Hi Von,

    Since your printer is also having an issue after an update, we suggest that you run the Printer Troubleshooter as an initial troubleshooting step. Follow the steps provided in the link on my first response. Also, can you provide us additional details regarding
    your concern. Kindly answer the questions below:

    • Which update are you referring to which caused this issue?
    • Which troubleshooting steps have you done so far?

    Keep us posted so we can further assist you.
     
    Jennifer Bri, Oct 7, 2019
    #2
  3. Printer not working

    Hi Terry,

    Thank you for posting in Microsoft Community.

    How have you connected the printer to your computer? Is it wired or wireless connection?

    I suggest you to follow the methods below and check if it helps.

    Method 1: Run Hardware and Devices Troubleshooter

    Follow these steps to run Hardware and Devices troubleshooter:


    • Press Windows key + X and click on
      Control Panel.

    • Select Troubleshooting.

    • Select View all on the top left corner.

    • Click Hardware and Devices.

    • Follow the on-screen instruction to run the troubleshooter.
    Method 2: Uninstall and reinstall the driver

    I suggest you to try uninstall the Mouse, Touchpad and Printer drivers check if it works for you.
    Follow the steps below:

    • Press Windows Key + X key and click Device Manager.
    • Right-click on the Touchpad device listed and click on ‘Uninstall’.
    • Select the option to Delete driver software.
    • Follow the same steps to uninstall Mouse and Printer drivers.
    • Restart the computer after its uninstalled.
    Try to access the device manufacturer's website and download and install the latest chipset, touchpad and Printer drivers.

    Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.
     
    Giridhar J, Oct 7, 2019
    #3
  4. printers not working after update

    Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

    Hi John,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

    Do let us know the following:

    • What is the make and model of your device?
    • How is the printer connected to the computer, locally or through network?
    • Have you tried any troubleshooting steps to resolve this issue?

    I suggest you to try the below and check if it helps.

    Step 1: I suggest you to update the drivers for printer and check.


    • Right click on the Start button from the desktop and select
      Device Manager.

    • Locate and expand Print queue.

    • Right-click on the printer driver
      that is listed and click Update driver software.

    Step 2: I suggest you to run the printer troubleshooter from
    Fix printer problems
    and then check if this fixes the issue.

    Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.
     
    Deepika Gowda, Oct 7, 2019
    #4
Thema:

printers not working after update

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