Windows 10: Printing and Scanning

Discus and support Printing and Scanning in Windows 10 Drivers and Hardware to solve the problem; Why would my HP Office Jet pro 6978 suddenly print a vertical blue line on every document and a very thin horizontal line at the top? When I scan to... Discussion in 'Windows 10 Drivers and Hardware' started by JoWinford, Sep 6, 2018.

  1. JoWinford Win User

    Printing and Scanning


    Why would my HP Office Jet pro 6978 suddenly print a vertical blue line on every document and a very thin horizontal line at the top? When I scan to computer through HP Scan and Capture, it shows up with the vertical blue line now. I have changed nothing in my settings.

    :)
     
    JoWinford, Sep 6, 2018
    #1
  2. Rolando Vil Win User

    Print to PDF missing in Printer List

    Hi William,

    We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

    • Click on the Start menu and type in Windows Features.
    • Choose Turn Windows features on or off.
    • On the next window, find Microsoft Print to PDF and disable it. Click
      OK to save changes.
    • Restart your PC.
    • Repeat the same steps to re-enable Microsoft Print to PDF.
    If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
    Advanced:

    Fix printer problems

    Regards.
     
    Rolando Vil, Sep 7, 2018
    #2
  3. Marilou Ser Win User
    scanned documents

    Hello,

    By default, scans are saved in a Scans folder inside the Pictures. Here are the steps on how to get there:

    • Press Windows and type pictures
    • Click Pictures and double-click the Scans folder.

    Furthermore, we suggest that you repair your Word application by following the steps on this

    link
    .

    Let us know how that turned out for you.
     
    Marilou Ser, Sep 7, 2018
    #3
  4. SujataMoktan Win User

    Printing and Scanning

    Printing stopped with November upgrade

    Hey Prestonpdx,

    I would suggest you check if the print spooler is running. Start/Stop print spooler service. Follow the steps below.


    • Press Windows key + R, type services.msc
      and press Enter.

    • From the list, locate Print Spooler service.

    • Double click on the service and select Stop.

    • Restart the computer, repeat step 1&2.

    • Double click on the service and check if the service is started.
    Get back to us with the updated status, we’ll be glad to assist you.

    Thank you.
     
    SujataMoktan, Sep 7, 2018
    #4
Thema:

Printing and Scanning

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