Windows 10: Printing problems after Windows update

Why did my HP Envy 5540 stop printing in color after Windows update a couple months ago, and now, won't even print in black. Just faded imagines on paper.


Put new cartridges in it; ran all HP diagnostics available.

Ran Windows troubleshooting -- which found no issues.


I'm not a tech wiz and don't have the time or energy to keep trying to figure out what Microsoft screwed up...again! I also can't afford to keep wasting ink and paper.


A simple answer would be great!

:)

 

Print to PDF missing in Printer List

Hi William,

We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

• Click on the Start menu and type in Windows Features.
• Choose Turn Windows features on or off.
• On the next window, find Microsoft Print to PDF and disable it. Click
  OK to save changes.
• Restart your PC.
• Repeat the same steps to re-enable Microsoft Print to PDF.

If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
Advanced:

Fix printer problems

Regards.

 

Windows 10 update print problems

Hello WilliamFranklin3,

I'm Jin, a fellow Windows 10 user and an independent advisor.

If you want to talk to a live representative from Microsoft via phone you can call them on the number listed on this link:
Global Customer Service phone numbers

Here's also a link with some suggested troubleshooting steps that may help you with your printing problems:
Fix printer connection and printing problems in Windows 10

Kind regards.

 

Printing web pages in Windows 10

Hi,

Thank you for the update and apologies for late response.

• Are you able to print via Internet Explorer 11?
• What kind of contents and extensions do you want to print?

I suggest you to perform the below troubleshooting steps and check if it helps:

Method 1: I suggest you to follow the steps below to print documents in the Windows 10 Edge browser and check if it helps:

• 
  Once the document is open in Edge, press
  Ctrl+P or More actions button at the top last end of the browser.
  
• 
  Click Print as PDF button.
  
• 
  Check if the document prints as expected.
  

If the above steps did not work, try the next methods.

Method 2: Set your printer as default.

• 
  Press Windows key and type
  Control Panel.
  
• 
  Click on view by and select large icons.
  
• 
  Open Devices and printers.
  
• 
  Right click on your printer and select set a default printer.
  

Check if it helps. Please keep us posted on the issue. We will be happy to assist you accordingly.