Windows 10: PrintScreen does not capture 4k

Discus and support PrintScreen does not capture 4k in Windows 10 Customization to solve the problem; Hi, I use 4k monitor. When i press PrintScreen on keyboard or use Snipping tool, Windows captures only 1920x1080 image at the top left corner of the... Discussion in 'Windows 10 Customization' started by prabin dahal, Feb 2, 2020.

  1. PrintScreen does not capture 4k


    Hi,

    I use 4k monitor. When i press PrintScreen on keyboard or use Snipping tool, Windows captures only 1920x1080 image at the top left corner of the screen and the the rest of the image is black. It does not capture 4k shot. Please help.


    PrintScreen does not capture 4k [​IMG]

    :)
     
    prabin dahal, Feb 2, 2020
    #1
  2. Kalyan Ch Win User

    Printscreen/ screenshot?

    This functionality isnt available on WP7 yet. We will have to look forward to 'Mango' and see if that update brings us anything.

    There is no API as of now that developers can use in their apps for screen capture..
     
    Kalyan Ch, Feb 2, 2020
    #2
  3. Anton Win User
    Greenshot: The hotkey(s) "PrintScreen, Alt + PrintScreen, Ctrl + PrintScreen, ..." could not be registered

    Adding on top of @userJT's solution -

    Initially, Greenshot complained about "PrintScreen" and "Ctrl + PrintScreen" for me. It appears that "PrintScreen" was taken by OneDrive and "Ctrl + PrintScreen" - by DropBox. After you disable both, problem goes away.

    Full list of steps -

    1. See the error message like in the question. Panic, google, get to this page PrintScreen does not capture 4k :)
    2. Note the first key that Greenshot complains about.
      • In most of the cases it will be "PrintScreen", so let's take it as an example.
    3. Press "PrintScreen" on your keyboard.
    4. OneDrive will pop up, prompting to save screenshots to OneDrive. Choose "No, Thanks" there.
    5. Click "Retry" in Greenshot's dialog, note the keys that are still taken.
    6. Repeat steps above for keys that Greenshot cannot register until it succeeds.
      • In my case it was "Ctrl + PrintScreen" that was taken by DropBox.
    7. Enjoy shortcuts in Greenshot PrintScreen does not capture 4k :)

    HTH.
     
    Anton, Feb 2, 2020
    #3
  4. David Haz Win User

    PrintScreen does not capture 4k

    Does Miracast support 4K?

    Hello,

    We suggest that you check with the manufacturer of the 4k display device that you are using if it is certified to work with Miracast. If your display device is certified to work with Miracast, then check if your PC device supports Miracast. You may do so
    by following the steps below:

    • Click Start, then go to Settings >
      Projecting to this PC
      .
    • Check if your device supports Miracast.

    Regards.
     
    David Haz, Feb 2, 2020
    #4
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PrintScreen does not capture 4k

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