Windows 10: Privacy error on one computer for one specific website

Hello,

I hope someone here can help, because I feel like I have exhausted all of my other options. So I have a website, Josh and Jamie Photography | Hampton Roads and Virginia Beach Wedding Photography, that is built on the Wordpress platform. If I access my site or WP backend from any other computer (including my laptop on the same network or my iPhone), everything works as expected with no problems. However, on my main desktop PC, I get different errors, depending on the browser I am using.

Please note that all software and OS are updated and current, and I am using Avast Antivirus and MalwareBytes.

These are the errors I get:

Chrome: Privacy Error - NET::ERR_CERT_COMMON_NAME_INVALID
Firefox: No error, just goes directly to the default page of the host server that my site resides on
Edge: This Site Is Not Secure - Error Code: DLG_FLAGS_SEC_CERT_CN_INVALID

I have tried various troubleshooting methods that I have found for those specific errors, and none have worked. I have also tried disabling Avast and MalwareBytes as well, but to no avail. My webhost confirmed that SSL certificate is installed correctly, so it's not their problem.

Any help that someone could provide would be greatly appreciated!

:)

 

block cookies from specific websites windows 10

Hi Maxine,

Thank you for posting on Microsoft Communities.

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

What is the browser you are working on?

Internet Explorer provides many different ways to control the cookies that are stored on your computer. You can block or allow cookies or you can choose the specific sites that you'll accept cookies from. When you make these sorts of changes, the cookies
that are already stored on your computer will not be affected. For that reason, you might want to delete the cookies already stored on your computer before following the steps below:

Block or allow cookies from specific websites

• 
  Open Internet Explorer. Click on the gear icon on the top right hand corner.
  
• 
  Click the Tools button, and then click Internet Options.
  
• 
  Click the Privacy tab, and then move the slider to a position between the top and bottom so you are not blocking or allowing all cookies.
  
• 
  Click Sites.
  
• 
  In the Address of website box, type a website address, and then click
  Block or Allow.
  
  As you type, a list of webpages that you have already visited will be displayed. You can click an item in the list and it will be displayed in the
  Address of website box.
  
• 
  Repeat step 5 for each website you want to block or allow. When you are finished, click
  OK.
  
• 
  Move the slider back to the position it was originally in, and then click
  OK.
  

Hope this information is helpful. Please post in case you have any further issues, we are happy to help you further.

Thank you.

 

Runtime error while trying to access UHRS website on Internet Explorer in Windows 10

Hi Venkata,

As you are facing issues with accessing UHRS website on Internet Explorer, do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• Are you able to access the website on different browser (Microsoft Edge)?
• Is the issue confined to this specific website on Internet Explorer?

If the issue specific only to Internet Explorer, I suggest you to try the below and check if it helps.

Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

• Press Windows key, type troubleshooting
  and select it.
• Click on View all in the left pane.
• Click onInternet Explorer Performance and follow the onscreen instructions.

Step 2: I suggest you to perform some of the troubleshooting steps from the link below link, Turn off add-ons, Reset Internet Explorer Settings, Open the page in Compatibility View etc. and check if it helps:

What to do when Internet Explorer isn't working

Disclaimer: The Reset Internet Explorer Settings
feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you
use the Reset Internet Explorer Settings feature. Also re-enable the add-ons..

Hope it helps. Reply to the post with an updated status of this issue. We will be happy to assist you further.

Thank you.

 

Access Denied to specific website

Hi Maddie,

The changes recently made may trigger this error when accessing the said website. To isolate your concern, we'd like to ask the following:

• What is the make and model of your device?
  
• Is your device being managed by a domain or by an organization?
  
• Could you possibly give us an idea of which troubleshooting steps you've already tried?
  

In the meantime, we suggest that you flush and reset the local DNS cache. To do so, please follow the steps below:

Press Windows key + X and open Command Prompt as
Administrator. Type each of the following commands below, then press
Enter:

ipconfig /flushdns

ipconfig /registerdns

ipconfig /release

ipconfig /renew

NETSH winsock reset catalog

NETSH int ipv4 reset reset.log

For any results, just send us a reply.