Windows 10: Privacy

someone took remote access to my laptop and now i have no folders or files

:)

 

Windows 10 and privacy


Windows 10 Privacy: Step by step | ZDNet

Check the above article for tips.

 

Camera and Microphone Privacy

Hi Moustafa,

This issue occurs due to permission issue, driver issue, license for an app is out of sync with the license installed on the computer or if the app is not updated. To give permission to Camera and Microphone app, you may follow
these steps:

• Go to Settings.
• Select Privacy.
• Look for Camera, make sure that “Let apps use my camera” is turned On. You may choose the apps that can use your camera as well.
• Go back to Privacy and select Microphone, make sure that “Let apps use my microphone” is turned On. You may choose the apps that can use your microphone as well.
  

If the issue persists, we would suggest that you check out this
link. This will provide you troubleshooting steps regarding Camera and Microphone issues.

Feel free to contact us if you have further inquiries.

 

[BUG REPORT] Multiple entries in privacy settings for same mobile device

Hello,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you are experiencing issue with multiple entries in privacy settings for same mobile device in Windows 10.

I certainly understand your concern and will try my best to help you.

I would suggest you to try the following steps and check if that helps.

Step 1:

I would suggest you to restart the phone and check if that helps.

If that doesn’t work, follow step 2

Step 2:

I would suggest you to soft reset the phone and check if that helps. Please follow the steps given below.

• 
  Press and hold the power button and
  volume down button simultaneously for about 10 seconds
  
• 
  The phone should vibrate and reboot
  

If that doesn’t work, follow step 3

Step 3:

I would suggest you to hard reset the phone and check if that helps. Please follow the steps given below.

• 
  At the beginning power off device.
  
• 
  Then press Power key once.
  
• 
  After that press and hold
  Volume Down key.
  
• 
  After exclamation point appears on the screen release all keys.
  
• 
  Press the following options in exact chronological order:
  Volume Up, Volume Down, Power,
  and Volume Down.
  
• 
  Done
  

There is an alternative method to perform hard reset. Please follow the steps given below and check if that helps.

• 
  Turn on Microsoft Lumia.
  
• 
  Go to Windows Phone Settings.
  
• 
  Tap About.
  
• 
  Confirm the operations by selecting Reset Your Phone.
  

Note: All the user data will be lost.

For more information:

I would suggest you to refer to the suggestions provided by
“Andre Da Costa” replied on January 22, 2015 in the following Microsoft Community link.

Frequently Asked Questions: Windows 10

Frequently Asked Questions: Windows 10

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.