Windows 10: Problem about speakers/headphones and Realtek Audio

Hello everyone,

I have a problem: I can't modify the sound volume of my speakers once I have plugged in my headphones. To explain a bit more: I can turn the wheel of the speaker, it has no effect on the volume; I can even technically switch off the speaker, I still have sound in the headphones.

Everything works fine when headphones are not plugged in.

I've looked at Realtek Audio, it seems that it considers my speakers as heapdhones; apparently if I plug the speaker on another socket, there is no more sound at all.

I can't find the way to have it as it should. No idea if it is a problem of hardware speakers are Logitech Z150, or software Realtek Audio? or anything else. This problem has maybe a very dumb solution, but I just have no ideas how to fix this!

If you have any idea, it would be great :

:)

 

Headphones recognized as Speakers...

Hi Ahri,

Having your headphones recognized as speaker when plugged in at the back of your PC could be the reason why the audio is low. To help us isolate the problem, we suggest running first the audio troubleshooter from the link Fix
sound problems.

In case the issue persists, then let's remap or retask your Realtek audio jack and see if it addresses the issue. To do that, follow the steps below:

• Open the Realtek HD Audio Manager.
• In the back panel, right click the option where your headphone is connected.
• Choose the option Connector Retasking, then select Headphone.

Feel free to update us with the result so we can further assist you.

Regards.

 

Realtek Audio Headphone Jack Issue





The SONY: SRS-X2 listed is a Bluetooth speaker that I have been using in place of the laptop speakers, which generally works fine. I think it's also worth it to note that the Speakers listed here don't change when I actually plug headphones into the laptop.

The Realtek software installed is listed as Realtek High Definition Audio Driver, from Realtek Semiconductor Corp. 6.0.1.7548, installed 10/29/2017.

The problem is that audio is no longer coming out of the laptop speakers. Previously, whenever headphones were plugged into or taken out of the jack on the laptop, Realtek would send a notification saying that something had been plugged in or out. However,
I have not gotten either of those messages since the problem with the speakers started, so it was my assumption that the laptop simply believes that there is something still plugged into the headphone jack that has never been taken out.

The headphones that I use work perfectly fine, and I can get audio from the laptop if I just plug headphones it, however I don't get the notification that I used to.

I followed all the instructions on the Windows 10 checklist, and I did the Fresh Start that was walked through on the other website, however none of this fixed the issue.

On an additional note, downloading the Realtek software listed on the Lenovo site did actually help by fixing a separate issue I was having with my Bluetooth, so I do want to thank you for that as I now have a workable alternative to the laptop speakers
if it turns out that there's just nothing to fix them.

 

Headphones recognized as Speakers...

Thanks for the Reply!,

So i tried the Troubleshooting option, but sadly it didnt help, it still was Quiet and the Headphones are still listed as 'Speakers' in the Sound Options, Screenshot:





So i tried to do the Realtek Steps,

I opened the Realtek HD Audio Manager, then right clicked on the Green Jack (where my headphones are connected) but nothing happens.. I can double click and right click on it all-day, but nothing happens, nor any options open.