Windows 10: Problem after System Recovery

I have a Lenovo ThinkPad X1 Yoga 2nd gen running Windows 10 professional with build OS10.0.19536.1000. I reset only the software and I can't login again. Fingerprint doesn't work and PIN doesn't work either. On top it says Password and inside the text entry it says PIN. Both doesn't work if I enter either of them.

I have not forgotten my PIN and I don't want to lose my harddrive data. Any help please, folks?


[Original Title: Recovery]

:)

 

Windows 10 1709 System Restore problems...

That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.

 

Data recovery software

The Big Useful List Of Free Useful Programs To Use Usually For Free

click the top spoiler and then look down to recovery.

All of the suggestions in the old threads were consolidated into that one.

 

System Image Problem

I'm getting a head start in case you get on early.

Can you post camera pics to your thread from your phone?

There will be steps later that require attention to detail and I'd feel better if I could see what's on your screen. I had to try the steps more than once when I tested the process and I'd like to avoid that on your machine.

Here's what I'd like to do for the Macrium Rescue steps later on in the process
I'll post the the step, you'll post an picture of the Macrium screen,
I'll echo same screen back if I see something that needs changing or I'll just say Go Ahead

When I confirm that the Macrium screen, you'll make any changes I've highlighted and THEN execute the step

Here's where you begin today's session, we'll get as far as we get and then pick up when you get back home.

Step 1: Safeguard the System Image by moving it to a new folder

1. Connect the Seagate exp drive
   
   
2. File Explorer: Navigate to the Seagate drive
   
   
3. Create a new Folder named 1_sysImage
   
   
4. Move WindowsImageBackup to 1_sysImage

Step 2: List the VHDs in the System Image

1. File Explorer: Navigate to 1_sysImage\WindowsImageBackup\machineName\Backup date-time
   
   
2. Press the Type column to sort by Type
   
   
3. Post a screen shot