Windows 10: Problem Connecting to Windows Update

Discus and support Problem Connecting to Windows Update in Windows 10 Support to solve the problem; Initially, I tried to check for updates around 7 A.M. and have tried several times since ... all unsuccessful. My internet connection is fine. I have... Discussion in 'Windows 10 Support' started by TexasBandit, Jan 31, 2019.

  1. Problem Connecting to Windows Update


    Initially, I tried to check for updates around 7 A.M. and have tried several times since ... all unsuccessful. My internet connection is fine. I have attached the error screen. Is there an issue with Windows Update?

    Thanks

    :)
     
    TexasBandit, Jan 31, 2019
    #1

  2. Internet connectivity problems

    Hello Walrus,

    There can be a number of reasons for no internet connection in Windows, some common reasons that can cause these problems are:

    • Corrupted or incompatible drivers.
    • Missing updates.
    • Network connection settings.
    • Hardware or software problems.
    • Inappropriate distance from the router or obstruction.
    • Interference with other devices.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?

    Meanwhile, we recommend performing the suggested steps in this article
    to help you troubleshoot and resolve network connection issues in Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Jan 31, 2019
    #2
  3. Windows 10 apps connection problem.

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    As you are facing issues with connecting to internet from Windows Store apps, we will help you with this issue.

    Do let us know if you were able to see and error code along with the error message?

    I suggest you to try few of the below troubleshooting steps and check if it helps.

    Step 1: Run WSReset.exe .

    • Press Windows+R key to open
      Run
      box
    • Enter wsreset.exe in the Run command and then tap or click
      OK.
    • Restart your computer and check.

    Step 2: I suggest you to check with the system Date, time and Time zone
    is set correct.

    Follow the steps to set the date and time:

    • Type “Date and Time” in the search bar.
    • Click Change date and time button.
    • Click Apply and Ok to save the date and time.
    Note: Click on the Time Zone tab to check the Time Zone.

    Step 3: I suggest you to install all the pending updates after upgrade to Windows 10.

    • Connect to the internet.
    • Press Windows key and type
      updates
      .
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates
      .
    • Try to install the updates being shown.

    Hope it helps. Reply to the post with an updated status of this issue for further assistance.
     
    Deepika Gowda, Jan 31, 2019
    #3
  4. 3Colors Win User

    Problem Connecting to Windows Update

    Windows Updated(16299.309).KB4088776 Restart is required to complete.


    Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

    Thanks for the suggestions and for the time to respond Problem Connecting to Windows Update :) Best regards.


    And thanks for the tip of that program, I'll have it on my list.
     
    3Colors, Jan 31, 2019
    #4
Thema:

Problem Connecting to Windows Update

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