Windows 10: Problem connecting wireless printer

help me !


* Original title: help

:)

 

Wireless Printer Problem

Hi,

Thank you for providing details about your concern. Just to verify, have you tried performing a wireless connectivity test on your printer? If not yet, you can read the instructions that came with the printer or check the printer manufacturer’s
website for instructions on how to do this.

We also suggest running the printing troubleshooter. It can fix problems with installing and connecting to a printer. To use this:

• Go to Control Panel.
• In the search box, type troubleshooter.
• Click Troubleshooting from the list of results.
• Click Use a printer under Hardware and Sound.
• The Printer troubleshooter will begin. Select Next and follow the steps in the wizard to find and fix problems with the printer.

Let us know how it goes so we can further assist you.

 

Problems connecting to wireless printer


We have a new (albeit old) wireless printer (HP Color laserjet CP3525) with a wireless adapter card. Computers running Windows 7 or Windows 8 could see the network and connect. All computers could then print to the printer. None of our computers running Windows 8.1 could see the network. I upgraded one computer to Windows 10. It can now see the printer network but cannot connect. Any suggestions or ideas of what is wrong and/or how to fix this issue? Thanks in advance for any help.

 

Problems connecting to wireless printer

What is the brand and model of the wireless adapter card? You may have to go to the manufacturer's website and get Windows 10 supported driver or whatever latest driver they have.