Windows 10: problem i face in cortana

dear microsoft, please give me an update about cortana because i have these issues cortana cannot hear me hwen i call 3 to 4 times it wakeswhen i ask cortana to search a web or to open an app it is showing"I'm sorry, but I can't help with that."im having a genuine copy of windows 10from the 21hn update i cannot open spotify through cortanaplease resolve this problem as soon as possible,kindly reply to this message

:)

 

Facing issue with Cortana.

Hi Christine,

I am sorry to know that you are facing issues with Windows 10.

I suggest you to try the steps provided in the link below.

Troubleshoot problems opening the Start
menu or Cortana

Hope this helps in resolving the issue with Cortana. If the issue persists, do get back to us. We will be happy to assist you.

Regards,

 

Problem facing with Cortana and search

I am attaching 2 screenshots without writing a lot. Two irritating problems that I faced in this version 1809 are

• Cortana doesn't listen to me. just showing like the photo and after 1/2 second closed down. I have tested "listen to the device" that works fine
• when I search something it shows the broken page like a suggestion. Besides if I click to open that app the suggestion should vanish automatically but it doesn't. I have to manually click twice on the start icon

 

cortana problem after the update

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are facing problem with Cortana on your PC.



In this scenario, we would suggest you to refer the steps as mentioned in this article:
Cortana's regions and languages



Also perform these steps and check:

1. Click on Cortana icon on the taskbar and sign in with your Microsoft Account
   
2. If you still receive the same message, go to Microsoft Store and search for Cortana.
   
3. Click on the Get button, and install the update from the Store
   
4. Launch Cortana, sign into it.
   
   
   

If the issue persists then reinstall/re-register Cortana.

1. Press Windows + X key and click Windows PowerShell (Admin)
2. Copy and paste the below command and press Enter key:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

3. Restart the PC and check.



Regards,



Aditya Roy

Microsoft Community – Moderator