Windows 10: Problem in attaching external hard drive to install windows 10 update

I have tried everything, including the suggestions given by Microsoft, but despite plugging in a 120GB portable drive to help the download process, I am not given the option to use a portable drive. The upgrade tool simply shows the same error message as the update message, stating clear an additional 8GB of HD space. Can you help?

:)

 

Can't install update on external hard drive?

Thank you for that information Laura.

Since the Update Assistant is still not offering the option to install updates in external drive, I suggest that you create a bootable media using a USB flash drive and another one where we will install the updates. See

Create Windows 10 installation media and follow the steps under "Using the tool to create installation media (USB flash drive, DVD, or ISO file)" to learn how.

Afterwards, follow the steps below on how to install updates :

• Connect both the USB flash drive with Windows 10 installation files
  and the other empty USB flash drive.
• Double-click the Setup.exe file to launch the Windows 10 installation from the USB flash drive.
• Select the Keep personal files and apps option to update your computer.
  
• If you get the "Windows needs more space" option, click the
  Choose another drive or attach an external drive with 10GB available link.
• Click Install
• Follow the on-screen instructions to complete the installation process as necessary.

We appreciate your patience Laura. Don't hesitate to post back if you need more help.

 

External hard drive not suppoted after anniversary update windows 10

To isolate the issue, we suggest that you perform the following steps below:

• Connect the external hard drive to the different port and check if the issue persists.
• Use different external hard drive to connect to the same port and check if same issue happens.

If the same issue happens after using different external hard drive to different ports, try to run
Hardware and Devices troubleshooter as it checks for common problem and make sure that any new devices or hardware connected to your PC is installed correctly. Here's how:

• Press Windows key from the keyboard, type Troubleshooting and select it.
• Click on view all option on the upper left corner of Troubleshooting window.
• Select the Hardware and Device options from the list.
• Click Next to run the Hardware and Device Troubleshooter.

After that, follow the steps on how to Install and Update drivers
in Windows 10.

Let us know how it goes.

Thank you.

 

Help with external hard drive

Hi Debbra,

Welcome to Microsoft Community.

I appreciate your interest in windows 10 and also for trying the troubleshooting steps to fix the issue. I understand the inconvenience you faced. I will certainly help you with this.

I would suggest you to plug in hard drive then check in disk management you can see the drive or not.

Follow the steps to check Drive in Disk Management.

• 
  Go to the Control Panel then click on the
  Administrative Tools. .
  
• 
  Under the Administrative Tool Click on Computer Management.
  
• 
  Click on Disk Management and check the External Hard Drive.
  

Also check in BIOS whether External Hard Drive is listed or not.

For help with the BIOS settings, refer to the computer manual or contact the manufacturer.

If it doesn’t work then, I would suggest you to update BIOS for updating BIOS contact Lenovo Support.

Follow the link:

http://support.lenovo.com/in/hi/

Disclaimer :

Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings
can be solved. Modifications of the settings are at your own risk.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks.