Windows 10: Problem in Biometrics

Discus and support Problem in Biometrics in User Accounts and Family Safety to solve the problem; Hello I made a very bad mistake, on my hp notebook with Windows Biometrics (I don't know if it's face recognition or eye scan) which used to detect my... Discussion in 'User Accounts and Family Safety' started by Kishvand, Jul 9, 2019.

  1. Kishvand Win User

    Problem in Biometrics


    Hello
    I made a very bad mistake, on my hp notebook with Windows Biometrics (I don't know if it's face recognition or eye scan) which used to detect my face to login I executed .reg tweaks to disable Windows Biometrics.
    Exactly this:
    --------
    ;Disable Windows Hello
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Search]
    "IsWindowsHelloActive"=dword:00000000

    ;Disable Windows Hello Biometrics
    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Biometrics]
    "Enabled"=dword:00000000

    ;Disable Biometrics Login
    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Biometrics\Credential Provider]
    "Domain Accounts"=dword:00000000
    "Enabled"=dword:00000000
    --------
    After a restart I cannot login at all, please help I don't want and can't re-install Windows...
    Thanks *Sad

    :)
     
    Kishvand, Jul 9, 2019
    #1

  2. biometric devices

    Hi,

    Thank you for posting your query on Microsoft Community.

    I understand your inconvenience. We will assist you to resolve this issue.

    I suggest you to follow the methods provided below and check if it helps.

    Method 1: Enable Biometric option.

    I suggest you to enable the Biometrics to pick up the Biometrics setting. This option shall be enable by default. However, I recommend you to follow the steps provided below and check if it enable or not.

    • Press Windows logo key + R key.
    • Type gpedit.msc and press
      Enter
      key.
    • Under Computer Configuration, navigate to.
    Administrative Templates Windows Components Biometrics

    In the left hand panel of the Windows, double click on the following:

    • Allow the use of biometrics
    • Allow users to log on using biometrics
    Select enable option and click on Apply and
    OK button.

    Now, restart your computer and follow the instructions provided below.

    After restarting the computer, I suggest you to disconnect and reconnect the fingerprint sensor device and check if the drivers are getting detected in Device Manager. If the issue still persist, follow method 2.

    Method 2: Reinstall drivers and compatibility mode.

    I suggest you to download and install the latest drives for fingerprint sensor device from the manufacture’s website and check if it gets detected.

    If the issue still persist, you may also install the drivers in compatibility mode and check.

    Follow the steps to install the drivers in compatibility mode.

    • Download the drivers from the manufacturer’s website.
    • Right-click on the installer and click on "Properties".
    • Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select previous Operating System from the drop down.
    • Click on ‘Apply’ and click ‘OK’ and run the file to install it.

    After installing the drivers in compatibility mode, follow the method 3 and check if you are able to get the sign in option with Biometric.

    Method 3:

    • Press Windows logo key + I key.
    • Click on Accounts.
    • Go to Sign in options.
    • The fingerprint option will always be visible if there is a WBF-supported fingerprint reader (and its associated driver) installed on the computer.

    For more information, refer the following Microsoft help article.

    Biometric Devices

    https://msdn.microsoft.com/en-us/li...448(v=vs.85).aspx?f=255&MSPPError=-2147217396

    Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

    Thank you.
     
    Syed Md Bilal, Jul 9, 2019
    #2
  3. How to change from Microsoft a/c logon to biometric fingerprint logon

    Hi Vince,

    Thank you for posting your query in Microsoft Community.

    I suggest you to enable the Biometrics to pick up the Biometrics setting. This option shall be enable by default. However, I recommend you to follow the steps provided below and check if it enable or not.

    • Press Windows logo key + R key.
    • Type gpedit.msc and press Enter key.
    • Under Computer Configuration, navigate to.
    Administrative Templates Windows Components Biometrics

    In the left hand panel of the Windows, double click on the following:

    • Allow the use of biometrics
    • Allow users to log on using biometrics
    Select enable option and click on Apply and
    OK button.

    Now, restart your computer and follow the instructions provided below.

    After restarting the computer, I suggest you to disconnect and reconnect the fingerprint sensor device and check if the drivers are getting detected in Device Manager.

    • Press Windows logo key + I key.
    • Click on Accounts.
    • Go to Sign in options.
    • The fingerprint option will always be visible if there is a WBF-supported fingerprint reader (and its associated driver) installed on the computer.
    For more information, refer the following Microsoft help article.

    Biometric Devices

    https://msdn.microsoft.com/en-us/li...448(v=vs.85).aspx?f=255&MSPPError=-2147217396



    Hope this information is helpful.
     
    SujataMoktan, Jul 9, 2019
    #3
  4. dalchina Win User

    Problem in Biometrics

    Windows 10 1709 System Restore problems...


    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Jul 9, 2019
    #4
Thema:

Problem in Biometrics

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