Windows 10: Problem in staying connected to a Wifi network

Hello,


I need help with the the issue I am facing consistently. I am not able to keep my device Acer Swift 3 connected to my home WIFI network. It keeps getting disconnected after a restart or being idle for a few mins. It is taking a lot of hard work to connect it again. I am not facing this issue with my work laptop Windows 10 or mobile devices which uses the same network.


Error: " Can't connect to this network"


Troubleshoot Tried till now:

1:Ran the windows troubleshooter which fixed the issue temporarily a few times but not all the times.

In the report, problem can be found as "Problem with Wireless adapter or Access point"


2:Tried to forget the network Settings->wifi->manage Known networks

3: Tried to reset my router and Network Reset too.

4: I took chance and reset my entire PC : , Still the problem is same.


Additional info, When I try to connect after Network Reset, sometimes I notice available networks are getting replicatedex, XYZ can be seen as XYZ and XYZ2 and also there is a delay of more than 5 mins to stop showing in the available networks even when the router or Mobile Hotspot is turned off.


Thanks in advance.

:)

 

How to connect to an existing wifi network?

As you suggested, I tried disabling the ethernet adapter and that caused wi-fi to connect, so the desktop wifi does work. Also, I accessed the router and changed the wireless network name (to wfCHS). Thanks!

However many problems are still unresolved:

My laptop behaves just as I want it to. Assuming the router has wifi turned on and the laptop has an ethernet connection, connection to the internet is by ethernet (no private network name), and the wi-fi connection is to my private network "wfCHS", but with no connection to the internet. (If I disconnect the ethernet cable, then wfCHS becomes connected to the internet and stays that way even if I reconnect the cable.) A directory listing shows both laptop and desktop under "Network". Great!

Things are rather different with the desktop. With Ethernet disabled, the desktop shows a wi-fi connection to the internet. Under Settings > Status it's called "wfCHS" but under Network Connections it's called wfCHS2. If I then re-enable the ethernet connection, the wifi connection stays enabled for a minute or two, then disconnects. Further, the ethernet connection is given the name wfCHS2 under both Status and Network Connections.

Why does the desktop give an (unwanted) name to the ethernet connection while the laptop doesn't?

Why does the desktop disconnect its wi-fi connection a minute or so after the ethernet connection is enabled, while the laptop doesn't?

Why does the desktop give two different names to the wifi connection, depending on whether it's viewed under Status or Network Connections, while the laptop doesn't?

Why does the laptop show the desktop under Network, while the desktop shows only itself?

Things are so convoluted that I'd be happy to start over. I've had the desktop "forget" the wi-fi connection as you suggested, then re-established it, but this hasn't helped. Can the ethernet connection also be "forgotten"?

Really appreciate the help you've given so far!

 

WiFi Connection Problem

Hello Claire,

For us to isolate the issue you are experiencing, kindly respond to the questions below:

• When did the issue started?
• Have you made any software or hardware changes to your device prior to the issue?

As a first troubleshooting step, we suggest that you run the Network troubleshooter. The Network troubleshooter can help diagnose and fix common connection problem. Here's how to run the troubleshooter:

• In the search box on the taskbar, type Network troubleshooter, and then select
  Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that resolves the problem.

 

Problems with wifi staying connected

To answer your question, there is a way for you to know what's causing this issue to occur. Kindly run the network adapter troubleshooter by following the steps below:

• Go to Control Panel.
• Under System and Security, click on Find and fix problems.
• Click on View all which is located at the left panel.
• Click on Network Adapter.
• Click on Advanced, then click on Next.

If the troubleshooter can't identify the problem, kindly try the available troubleshooting steps that you haven't tried yet in this article:

Fix network connection issues in Windows 10.

Let us know if you need further assistance with your concern.