Windows 10: Problem Installing Microsoft Solitaire Collection

Discus and support Problem Installing Microsoft Solitaire Collection in Microsoft Windows 10 Store to solve the problem; why can I not play solitaire on my computer? [Original Title: microsoft solitaire collection]... Discussion in 'Microsoft Windows 10 Store' started by RebeccaMeaney, Mar 24, 2020.

  1. Problem Installing Microsoft Solitaire Collection


    why can I not play solitaire on my computer?


    [Original Title: microsoft solitaire collection]

    :)
     
    RebeccaMeaney, Mar 24, 2020
    #1

  2. Microsoft solitaire collection problem

    Hi,

    There are a lot of possible reasons why you are having this issue, one of the common reasons is corrupted statistics file on the account. To help you reset the statistics of your main account, we suggest
    that you follow the steps below:

    • First you need to close Microsoft Solitaire Collection.
    • In Windows Explorer go to: C:\Users\<user name>\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\UserData\Guest\Statistic\
    • Rename Statistic.ark as old-Statistic.ark.
    • Then try to run the Microsoft Solitaire Collection.
    The statistics file will be deleted, and everything will be set back to 0.

    Kindly update us with the results.
     
    Wilfred Mac, Mar 24, 2020
    #2
  3. microsoft solitaire collection

    Hi, Lee,

    Step 1: Run App troubleshooter.

    Check this link for the app troubleshooter.

    Step 2: Run Windows Update troubleshooter.

    Please see this link for the steps.

    Step 3: Uninstall and reinstall Microsoft Solitaire Collection.

    Click Start.

    In the search box, type Microsoft Solitaire Collection.

    Right click Microsoft Solitaire collection app tile, and the select Uninstall.

    Restart your computer.

    Right click Start.

    Select Run.

    Type wsreset.exe, and then press Enter. The Microsoft Store will open so you can reinstall Microsoft Solitaire Collection.

    Step 4: Make sure your firewall/anti-virus isn’t blocking the app.

    The steps to unblock the game (or any app that needs to access Xbox Live) will vary depending on the antivirus or firewall software you use. Check the documentation for your antivirus or firewall software to open settings and ensure that the software is not
    blocking the app. If your antivirus or firewall has an app white list, make sure that your Xbox Live-enabled games are on this list.

    Step 5: Clear your Windows Store cache.

    Right click Start.

    Select Run.

    Type wsreset.exe and press enter. This will launch Windows Store with a cleared cache. You can check if Solitaire error goes away after doing this.

    https://answers.microsoft.com/en-us/windows/for...
     
    Smittychat., Mar 24, 2020
    #3
  4. Problem Installing Microsoft Solitaire Collection

    Microsoft Solitaire Collection

    To resolve your concern, I recommend you to uninstall and reinstall Microsoft Solitaire Collection and check if it helps. You can uninstall the program by following the steps outlined below...

    1. Click Start, and then type Windows PowerShell in the search box.
    2. Right-click, and then select Run as administrator.
    3. Type the following command to uninstall the Microsoft Solitaire Collection: Get-AppxPackage *solitairecollection* | Remove-AppxPackage
    4. Hit Enter.
    5. Restart your computer. Go to Windows Store and install Microsoft Solitaire Collection again.

    If you have any questions or are stuck feel free to post below or if it worked for you then I would appreciate it if you confirmed that it did below so other users can be assured.
     
    HinokYohannes, Mar 24, 2020
    #4
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Problem Installing Microsoft Solitaire Collection

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