Windows 10: problem on some drivers

Discus and support problem on some drivers in Windows 10 Drivers and Hardware to solve the problem; i have laptop dell inspiron 11 3147 i upgrade my windows 10 from the year 2015 to 2019 version 1903 (OS build 18362.418) windows 10 home when i do... Discussion in 'Windows 10 Drivers and Hardware' started by OsamaMohamed29, Oct 18, 2019.

  1. problem on some drivers


    i have laptop dell inspiron 11 3147

    i upgrade my windows 10 from the year 2015 to 2019

    version 1903 (OS build 18362.418)

    windows 10 home

    when i do that i have some trouble with some driver i didn't find any solution for these problems

    i have installed again and again and reinstall and uninstall windows with the same version i need 1903

    but the problems were not solved.

    All the problem i have

    1-when i upgrade my windows gestures on mouse doesn't work when i install the driver it tell me no need to download synaptics pointing device driver the driver is from dell drivers called (dell_touchpad_driver_9nnk9_win10) so it should work because its latest version.

    and another problem i didn't find this app on device manager on my laptop i didn't find the app specifically to know error code

    2-driver called pci encryption/decryption controller make error code 28 and when i uninstall it or download and install it again

    it cause crash for my windows and give me blue screen and restart windows.

    3-driver called stmicroelectronics 3d accelerometer make also error code 10.


    all three problem i do everything to solve them install and uninstall windows or driver and search a lot and use a lot of programs to initialize programs and didn't find the solution unfortunately.

    :)
     
    OsamaMohamed29, Oct 18, 2019
    #1
  2. erocker Win User

    ATI Driver install problems

    It's all laid out here: How To: Reinstall Video Drivers (Quick Guide)

    It could be a problem with the monitors OSD chip.
     
    erocker, Oct 18, 2019
    #2
  3. dalchina Win User
    Windows 10 1709 System Restore problems...


    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Oct 18, 2019
    #3
  4. dmccoy Win User

    problem on some drivers

    Nvidia driver problem with 940 MX on Windows 10 x64


    I would only go back to the driver from the computers manufacturers if you experience any issues with the latest drivers from devie manufacturers.

    If everything is still working well with the clean boot then you can start troubleshooting as follows to start:

    How to determine what is causing the problem after you do a clean boot


    1. Log on to the computer by using an account that has administrator rights.
    2. From Start, search for msconfig. (In Windows 10, use the Search box from the Start menu. In Windows 8 or 8.1, swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.)
    3. Select msconfig or System Configuration from the search results.
    4. Tap or click the Services tab, and then tap or click to select the Hide all Microsoft services check box.
    5. Tap or click to select the upper half of the check boxes in the Service list.
    6. Tap or click OK, and then tap or click Restart.
    7. After the computer finishes restarting, determine whether the problem still occurs.
    • If the problem still occurs, repeat steps 1 through 6, but clear the lower half of the check boxes in the Service list that you originally selected.
    • If the problem does not occur, repeat steps 1 through 6, and select only the upper half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.
    • If you still experience the problem when only one service is selected in the Service list, this means that the selected service causes the problem, and you should go to step 11. If no service causes the problem, go to step 8.
    8. Repeat steps 1 and 3 in this section.
    9. Tap or click the Startup tab, and then tap or click to select the upper half of the check boxes in the Startup Item list.
    10. Click OK, and then click Restart.
    • If the problem still occurs, repeat steps 8 and 9, but clear the lower half of the checked boxes in the Startup Item list that you originally selected.
    • If the problem does not occur, repeat steps 8 and 9, and select only the upper half of the remaining check boxes that are cleared in the Startup Item list. Repeat these steps until you have selected all the check boxes.
    • If you still experience the problem after only one Startup Item is selected in the Startup Item list, this means that the selected Startup Item causes the problem, and you should go to step 11. If no Startup Item causes this problem, a Microsoft service probably causes the problem. To determine which Microsoft service may be causing the problem, repeat steps 1 through 7 without selecting the Hide all Microsoft services check box in each step.
    11. After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then tap or click to clear the check box for the problem item.
    From <https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows>
     
    dmccoy, Oct 18, 2019
    #4
Thema:

problem on some drivers

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