Windows 10: Problem opening photos and videos with Photos App

Want to use Photo Apps to trim videos. When I go to the .mp4 video file; right click; and select Open With .... Photos; the file won't open . I get a System Error -2147163901. Same result when I try to open a .jpg.


When I double click on the .jpg file it opens up in MicroSoft Office Picture Manager. When I double click the .mp4 file, I get the same error message as above.

:)

 

Photos are opening with Paint instead of Photos app

Hello,

It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
Paint to the Photo app, we suggest that you perform the following steps:

• On the Start menu, select Settings.
  
• Go to System, then go to Default apps.
  
• Select Photos or any app that you like to be the default under
  Photo viewer.

Update us if the steps above helped you in resolving your concern.

 

Open with another app 'photos'


Thank you, that is a helpful screenshot. So on my machine, I see much the same as you do in the first screenshot. All normal looking programs offered in the list when selecting 'open with', my default for jpg is the Photos app and it all works just fine. Not that I want to use anything else but if I then click 'choose another app' then I get the same type of screenshot you provided in the second one and it is in here where I see the %1 at the top of the list followed by all the normal programs like Photos, Picasa etc. It only happens for photos, if I do the same for video files, music, documents then that %1 is nowhere to be seen.

 

Windows Photos Export Video Project Problem

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing with the Photos App, while exporting video project. We were able to create and export the video project. So the issue could be with photos app installed in the PC. I would suggest you
to follow the steps mentioned in these methods.



Method 1: Please refer the steps as mentioned in

Fix problems with apps from Microsoft Store article.



Method 2: You can also try to re-install the app using PowerShell. Here are steps to re-install photos app:

1. Open PowerShell (Admin). Right click on the start button and then on PowerShell (Admin).
   
2. Then type: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
   
3. Once the above command is successful. You can install the Photo app from Microsoft Store.
   

We await your response.



Aditya Roy

Microsoft Community – Moderator