Windows 10: Problem playing Microsoft Mahjong after Windows 10 update

After the recent Windows 10 update I can't play the daily Microsoft Mahjong games. Any suggestions?

:)

 

Microsoft Mahjong Woes

Hi Don,

We suggest that you uninstall and reinstall the Microsoft Mahjong.

To uninstall Microsoft Mahjong, please follow the steps below:

• On the Start menu, select Settings.
• Select System > Apps & features.
• Select the program, and then select Uninstall.
• Follow the directions on the screen.

You can use this link to install Microsoft Mahjong. On the Microsoft Mahjong page in the Store, select
Get the game (online) or Install (in the Store app). The game will download and install automatically.

Let us know the result.

 

Microsoft Mahjong

Hi,

To further assist you, we'd just like to get the following information:

• When was the last time you played Microsoft Mahjong without encountering any problem?
• Did you make some changes to your computer's configuration?
• Are you receiving any error message?

For possible troubleshooting step, please check Basith M's post through this
link.

Keep us posted.

 

Microsoft Mahjong Crash

Since An Intel Video update, Mahjong crashes after the automatic Xbox sign in. The following steps have been tried:

• uninstalling and reinstalling Mahjong. (Interestingly the usual 0 to 218 MB download changes suddenly to bigger numbers, most recently 0.9 to 1.9 GB !!).
• using wsrestore.exe

These do not change the behaviour of Mahjong. Other Microsoft apps eg Solitaire Collection run fine.

Bob