Windows 10: Problem printing jpeg files

Since yesterday both my printers aren't printing a complete image using jpeg files. PDF files are ok and print a complete image.

How do I put this right please?

:)

 

PDF Printing Problem With Edge

Hi ,

Thank you for posting your query on Microsoft Community.

In order to assist you better could you please confirm a couple of things:

• How did you try to print?
• What happens when you try to print?
• Did you receive any error message?

Nevertheless, I suggest you to follow the steps below and check if this helps:

• Open the PDF file which you want to print.
• Click on the Ellipses which is at the top right hand corner of the Edge Browser.
• Select Print option and then click ok.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Print to PDF missing in Printer List

Hi William,

We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

• Click on the Start menu and type in Windows Features.
• Choose Turn Windows features on or off.
• On the next window, find Microsoft Print to PDF and disable it. Click
  OK to save changes.
• Restart your PC.
• Repeat the same steps to re-enable Microsoft Print to PDF.

If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
Advanced:

Fix printer problems

Regards.

 

Occasionally "Microsoft print to pdf" creates empty files

Have already done all of the steps suggested in that link.
The problem only happens occasionally; maybe two or three times a day.
Happening on several PC's, the only way to catch it before it goes to customers is the size of the file created.
If it is 0 or 1kb, it's a blank document.
Microsoft Print to pdf was working fine until about two weeks ago.
Thank You