Windows 10: Problem Reading DVD in TSSTcorp CDDVDW SU-208FBD drive running Windows 10

Have a Toshiba Satellite L50-D-B laptop with AMD E1-6010 APU processor and AMD Radeon R2 Graphics running on Windows 10.


Have reset the laptop using the reset utility removing everything prior to it reinstalling windows. I have then updated the whole system with Windows update and have downloaded the latest drivers from AMD. After installing all the updates and rebooting no issues appear in the Device Manager with all the latest drivers installed. The DVD is visible when booting in both normal and safe mode. When I insert a DVD into the drive the drive whirs for a number of seconds but can not read the DVD. I have tested a number of discs.

1. The two Toshiba programs TOSHIBA Recovery Media Creator, TOSHIBA Disc Creator are not installed.
2. There is no virtual software on the system to uninstall.
3. I have made sure the system is up to date and there are no hardware update drivers to install.
4. I have tried to reinstall and update the DVD driver in Device Manager rebooting in each case.
5. I have tried removing and reinstalling the IDE ATA/ATAPI controllers. No ATA Channel 0, ATA Channel 1 or Standard Dual Channel PCI IDE Controller were present in hidden devices.
6. I have updated the BIOS to latest version.
7. Finally I have Edited the Windows Registry as suggested in https://www.groovypost.com/howto/fix-dvd-cd-drive-not-working-missing-windows-10/ .

Am at the end of my tether and any input and help to resolve the issue would be great.

:)

 

TssTcorp cddvdw SU-228FB not working after windows 10 upgrade

TssTcorp cddvdw SU-228FB not working after windows 10 upgrade

 

tsstcorp cddvdw su-208fb driver download windows 10 needed

tsstcorp cddvdw su-208fb driver download windows 10 needed

 

DVD Drive does not read DVDs but only reads CDs

Hello Arul_D,

Here are the results of the methods you told me to follow:

Method 1:



Yet the issue wasn't resolved

Method 2:



Yet again the issue wasn't resolved.

Method 3:

• This driver (TSSTcorp CDDVDW SU-208CB) is provided by Microsoft, yet I found nothing on their website about it. thus I will not risk downloading the driver software from third party websites (unless you are willing to provide links to safe
  sites).
• All of the sites I visited stated that the most recent driver software version for
  TSSTcorp CDDVDW SU-208CB was released on June 21, 2006, the same date the version on my laptop is installed.
  

Hence my problem still remains. Please help.

UPDATE: I've tried to load a bootable Windows Vista Setup DVD from BIOS, and it also failed. I'm starting to suspect that the DVD drive is broken, can it be? If not, can it be affected by some kind of malware?

UPDATE 2: I noticed it can read 8.5 GB DVD-R DL but not the standard 4.7 GB DVD-R. I haven't tried yet DVD-RWs, but the problem is it could read the 4.7 GB DVD-Rs in the past.