Windows 10: Problem resetting PC - no recovery image registered

Discus and support Problem resetting PC - no recovery image registered in Windows 10 Backup and Restore to solve the problem; Trying to do a reset of PC, fails and tells me there was a problem resetting the PC. I go to the setupact.log and I see an error message Factory: No... Discussion in 'Windows 10 Backup and Restore' started by mkr10001, Mar 22, 2020.

  1. MKR10001
    mkr10001 Win User

    Problem resetting PC - no recovery image registered


    Trying to do a reset of PC, fails and tells me there was a problem resetting the PC. I go to the setupact.log and I see an error message

    Factory: No recovery image registered[gle=0x000000ea]

    However...

    reagentc /info says....

    C:\Windows\system32>reagentc /infoWindows Recovery Environment (Windows RE) and system reset configurationInformation: Windows RE status: Enabled Windows RE location: \\?\GLOBALROOT\device\harddisk0\partition1\Recovery\WindowsRE Boot Configuration Data (BCD) identifier: 572ea965-6c58-11ea-9f70-98af65a416c6 Recovery image location: Recovery image index: 0 Custom image location: Custom image index: 0REAGENTC.EXE: Operation Successful.

    So why isn't it registerd'??

    For background, I wiped the drives when I got it from HP and installed fresh 10 from scratch.
    windows 1909

    :)
     
    mkr10001, Mar 22, 2020
    #1
  2. RAPIDFIRE48
    Rapidfire48 Win User

    [HELP]Image recovery issues

    Guys i am trying to fix my cousins Asus Eee netbook. It has a backup image file that is partitioned on the hard drive but when I go to use it the app will run through a few steps and stop. It is running Vista . Any suggestions?
     
    Rapidfire48, Mar 22, 2020
    #2
  3. BETAMAX
    betamax Win User
    Create Reset Recovery Image in Windows 10  


    I did that and it does get listed as the recovery image. But who knows if it actually uses it? I suppose I can test this by first booting into audit mode and installing some random program or changing the wallpaper, the generalizing the system and boot into a PE to capture the image in DISM and registering the newly created image with /setosimage. If your a right, then doing a Reset my PC with the "remove everything" option should restore the machine with the program or wallpaper still there.
     
    betamax, Mar 22, 2020
    #3
  4. ANTONETH BER
    Antoneth Ber Win User

    Problem resetting PC - no recovery image registered

    There is problem to reset this PC

    Hello,

    One possible cause of this issue is a corrupted Windows component. Let's try resetting your PC through the Windows Recovery Environment.
    Windows Recovery Environment (WinRe) is a recovery environment that can repair common causes of unbootable or corrupted operating system. To reset your PC through WinRe, please follow these steps:

    • On your login screen, press and hold Shift Key then click
      Shutdown      .
    • Under Choose an option page, select Troubleshoot.
    • Under Troubleshoot, click Reset this PC.
    • Choose between Keep my files and Remove everything.
    Update us on the outcome.
     
    Antoneth Ber, Mar 22, 2020
    #4
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Problem resetting PC - no recovery image registered

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