Windows 10: Problem trying to sign in with a Microsoft account. Keeps looping

Discus and support Problem trying to sign in with a Microsoft account. Keeps looping in Windows 10 Ask Insider to solve the problem; [ATTACH] submitted by /u/sethandthecrew [link] [comments]... Discussion in 'Windows 10 Ask Insider' started by /u/sethandthecrew, Apr 9, 2020.

  1. Problem trying to sign in with a Microsoft account. Keeps looping

    /u/sethandthecrew, Apr 9, 2020
    #1
  2. cw84 Win User

    Cannot sign in to Microsoft Account (Cortana) using Win10

    I've just upgraded to Win10, and I am trying to sign into my Microsoft Account in order to use Cortana, however I am caught in a loop and it won't accept my credentials.

    The credentials are definitely right, verified by accessing the Microsoft account via https://account.microsoft.com. Also, if I type my credentials incorrectly when trying to sign in on my PC I am told the credentials are wrong - therefore I can be certain that the authentication process is taking place.

    Steps are as follows:

    • Start
    • Type "Your Account"
    • Enter
    • Scroll down on the Setting window
    • "Add a Microsoft account"
    • Enter email and password (for Microsoft account)
    • Sign in

    Nothing happens. I am returned to the previous screen and not logged in.

    The same is true when I place my cursor in the bottom left hand corner search bar. I am asked to sign in to be able to use Cortana, the dialogues about getting you to sign in just go round in a loop after I've entered my credentials.
     
    cw84, Apr 9, 2020
    #2
  3. Teokute Win User
    Cannot sign in microsoft account.

    My device: Lumia 520. GDR2.
    I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
    and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6. Problem trying to sign in with a Microsoft account. Keeps looping :(

    Any suggestion?
     
    Teokute, Apr 9, 2020
    #3
  4. Problem trying to sign in with a Microsoft account. Keeps looping

    signing into microsoft account

    Hi,

    Thank you for getting back to us. We apologize for the delay in response.

    I suggest you to follow the steps provided below and check if it helps.

    • Navigate to Start>Settings>Accounts.
    • In the left pane, click on sign-in options.
    • In the right pane select Never from the drop down list for the option
      Require sign-in.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Apr 9, 2020
    #4
Thema:

Problem trying to sign in with a Microsoft account. Keeps looping

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