Windows 10: problem waking from sleep

Discus and support problem waking from sleep in Windows 10 Performance & Maintenance to solve the problem; Hi Ive recently upgraded from win 10 ver1803 to version 1903 since then i am having issues with the computer not recovering from sleep mode. it... Discussion in 'Windows 10 Performance & Maintenance' started by mpirrie, Feb 8, 2020.

  1. mpirrie Win User

    problem waking from sleep


    Hi

    Ive recently upgraded from win 10 ver1803 to version 1903


    since then i am having issues with the computer not recovering from sleep mode.

    it tries to wake up, black screen, then it shuts down and restarts.


    I get event id 41 in event viewer problem waking from sleep 953edd43-bc6b-43ac-b13e-1776cafa9227?upload=true.jpg

    :)
     
    mpirrie, Feb 8, 2020
    #1

  2. Sleep / Wake Function, malfunctions after waking

    Hi,

    Issues that arise after waking up the PC from sleep mode might have been caused by a software conflict or system file corruption. For us to clarify the issue, we would like to ask these questions:

    • What is the exact issue that you are experiencing?
    • Did you notice any recent system changes prior to this issue?
    • Have you encountered any error message?
    • What troubleshooting steps have you done so far?

    If you are having issues waking your PC from sleep, we suggest running the
    Power troubleshooter
    as an initial troubleshooting. Kindly follow these steps:

    • Click on Start.
    • Type Troubleshoot, and then press Enter.
    • Under Find and fix other problems, click on Power.
    • Click on Run the troubleshooter button.
    • Follow the onscreen guide.

    We will wait for your response.
     
    Janeane Cru, Feb 8, 2020
    #2
  3. wake from sleep issue in windows 10

    Hi,

    Thank you for posting your reply. Apologize for the delay in response.

    I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

    • Right click on Start icon and select Command Prompt (Admin).
    • Type the command line below:
    Powercfg /devicequery wake_armed

    3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

    If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

    Hope the information is helpful.
     
    Eeshwar Kumar, Feb 8, 2020
    #3
  4. WaytGibbs Win User

    problem waking from sleep

    Windows 10 - Problem waking up from sleep mode

    This worked for me on a Lenovo Horizon2 27 all-in-one PC that was able to sleep manually but could not be wakened once sleeping after upgrading to Windows 10 Home.

    I ran the powercfg /energy and examined the report as GoWMike describes. It showed no driver errors but suggested that there is a problem with the system's "High Performance" power setting that may prevent normal waking from manually induced sleep.

    I used powercfg /list to show available modes, copied the GUID for Balanced mode, and then used this with the powercfg /activate command to change the plan.

    I also used powercfg /devicequery wake_from_any

    to get a list of device names for components capable of waking the system from sleep, and then I used

    powercfg /deviceenablewake <devicename>

    to make certain that the touchscreen and power button are armed to wake the machine.

    After restarting, sleep and wake then functioned properly again.
     
    WaytGibbs, Feb 8, 2020
    #4
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problem waking from sleep

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