Windows 10: problem with audio on Zoom

how do i get participants on Zoom to hear me although I can hear them perfectly well

:)

 

zoom

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to get audio in Zoom. I’ll certainly assist you with the issue.



However, please let us know:

• 
  Is the issue specific to the Zoom app?
  
• 
  Are you aware of any changes made to the computer prior to this issue?
  
• 
  Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating
  system am I running?
  

I would suggest you to refer the troubleshooting steps mentioned in the Zoom article

Testing computer or device audio and see if that helps.



However, I would also suggest you to get in touch with the
Zoom support team for further assistance with the issue.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Audio Problems

Hi there SimonWildZX, I will be your Independent Advisor for today, I hope we can both resolve your problem.

May I suggest to completely uninstall all Audio drivers listed in the Device manager including the headset. Please make sure to completely remove.

Here is how to do it.

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry Sound and Audio devices. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

Repeat the steps in all the Audio devices listed.

Then reboot. then test the headset again.

 

Badly zoomed in on all Office products and Explorer

Hi,

I suggest you to try the below steps and check if it helps.

• If you have a mouse with a wheel, hold down the Ctrl key, and then scroll the wheel to zoom in or out.
• From the keyboard, you can increase or decrease the zoom value in 10% increments. To zoom in, press Ctrl + (+). To zoom out, press Ctrl + (-). To restore the zoom to 100%, press Ctrl+0.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.