Windows 10: problem with bit locker on my pc

hi I am using windows 10 enterprise and I am experiencing problems with one of my drives that was locked with bitlocker. it can't open and tell me that "bilocker encryption is not compatible with my version of windows to try opening the drive with a newer version of windows. What could be the problem and how can I resolve it.



[ Moved from: Windows 10 / Files, folders, & storage ]

:)

 

no bit locker

How do i download bit locker on to my pc? have windows 10 but no bit locker

 

Windows 10: How to hardware encrypt using bit locker without TPM.

Hi Ajit,

I realize the inconvenience you are experiencing with encrypting the hard drive on Windows 10.

This issue might be due to problems with change in group policy settings for bit locker.

To assist you better, please provide us the below information:

• Have you created any system restore point on the computer prior to the issue?

I suggest you to manage the bit locker settings in the group policy settings by following the below link and check if it helps.

First before performing any changes in Bit locker settings, I suggest you to create System Restore point on the computer. So that we can restore back to previous Windows state if any issues occurs.

http://windows.microsoft.com/en-us/windows-10/create-a-system-restore-point

I suggest you to refer to the below Microsoft Help Article about managing bit locker settings in the Group policy settings and check if it helps.

http://windows.microsoft.com/en-GB/windows7/What-Group-Policy-settings-are-used-with-BitLocker

Reply to us with the information, so that we can assist you better.

Please get back to us with an update on bit locker issue, we will be happy to help.

Thank you.

 

Problem starting computer with Bit Locker turned on

Turned on Bit Locker on wife's desktop and had no problem encrypting the drives. Recently, when starting up computer, computer shows blue screen for entering password to Bit locker and immediately shuts down after entering only a few of the characters.
This will go on 3 or 4 times before it stays on long enough to enter password and computer will then start up normally.

I'm turning off Bit Locker until I can figure out where the problem lies.

Computer is Dell Inspiron 3847 with quad core i5 processor. Using Windows 10 Pro, version 1607. Hard drives are two 2TB Seagate drives and a 4 TB Seagate backup drive. All updates are current.

Any suggestions for clearing this problem will be greatly appreciated.