Windows 10: Problem with camera and microphone with external soundcard on windows 10

When I recorded my microphone via an external soundcard in my sound programe it works fine.

But when I recorded with my computer camera and the microphone with the external soundcard there is some scratch in the sound.

:)

 

Camera and Microphone Privacy

Hi Moustafa,

This issue occurs due to permission issue, driver issue, license for an app is out of sync with the license installed on the computer or if the app is not updated. To give permission to Camera and Microphone app, you may follow
these steps:

• Go to Settings.
• Select Privacy.
• Look for Camera, make sure that “Let apps use my camera” is turned On. You may choose the apps that can use your camera as well.
• Go back to Privacy and select Microphone, make sure that “Let apps use my microphone” is turned On. You may choose the apps that can use your microphone as well.
  

If the issue persists, we would suggest that you check out this
link. This will provide you troubleshooting steps regarding Camera and Microphone issues.

Feel free to contact us if you have further inquiries.

 

External microphone does not work

Hi Zarbab,



Thank you for writing to Microsoft Community Forums.



The issue could be because of the microphone being in a disabled state. I suggest you to try the steps listed below and check if it works:

• Open Control Panel and categorize to view by
  Small Icons.
  
• Click on Speech Recognition and navigate to
  Advanced Speech Options > Microphone > Advanced
  
• Check Real Conexant HD Audio, save the changes and exit
  Control Panel.
  
• Restart the machine to see if the microphone works.
  

Meanwhile, you may also want to go through the troubleshooting suggestions given in the following articles and see if they help:

• Fix sound problems in Windows 10
  
• HP PCs - Resolving Microphone Problems (Windows 10, 8)
  

Let us know how it goes.

Regards,

 

External microphones detected but not working

Hi,

I realize the inconvenience you are facing with External microphone. I will surely help you.

I suggest you to run a Hardware and Devices troubleshooter.

Please follow the below mentioned steps to run
Hardware and Devices troubleshooter:

• Search for Troubleshooting in the
  Search box, and run it.
• Select view all in the left pane of troubleshooting Window.
• Click on the Hardware and Devices, and follow the
  on-screen instructions.

Please reach back to us if you still face difficulty with external microphone. We will be happy to help.

Thank you.