Windows 10: Problem with Drivers/Wifi dropping out on laptop

Discus and support Problem with Drivers/Wifi dropping out on laptop in Windows 10 Drivers and Hardware to solve the problem; I have a HP Laptop Elitebook 8570p, all of a sudden I was plagued with the WiFi either not connecting or dropping out, I did all the usual things,... Discussion in 'Windows 10 Drivers and Hardware' started by Steve Skal, Jun 13, 2019.

  1. Problem with Drivers/Wifi dropping out on laptop


    I have a HP Laptop Elitebook 8570p, all of a sudden I was plagued with the WiFi either not connecting or dropping out, I did all the usual things, resetting network, deleting network adapters, and deleting drivers. I did notice this seemed to start after a Windows 10 "upgrade" so I thought maybe it needs new drivers, I went to the HP site and downloaded the drivers which come in an EXE, I run it no problem but the WiFi driver in the Device Manager doesn't change from the old original Intel one. I tried downloading a driver from the Intel site, same thing comes in an EXE and I ran it with no issues but same thing the Driver is not updated in the Device Manager, still have WiFi issues. Any opinions, also is there a way to extract JUST the drivers from these darn useless EXE files and maybe I can update the driver directly in the Network Adapters?

    :)
     
    Steve Skal, Jun 13, 2019
    #1
  2. Girevik Win User

    Laptop Dropping WiFi

    The last couple of weeks I've all of a sudden started having issues with my laptop dropping WiFi. I don't know for sure if there was an update recently that may have caused it or not, but it's very frustrating. Turning off the wifi adapter and back on
    fixes it temporarily, but only VERY temporarily is many cases.

    Can anyone suggest a solution?
     
    Girevik, Jun 13, 2019
    #2
  3. Bob338 Win User
    Wifi and browser problems with windows 10


    I'll tell you how I fixed an identical problem on a ASUS laptop that had run perfectly on Windows 7 and ran well on W10 from January until the Anniversary update in early August. I tried everything I found on this forum and two others. Nothing worked. The last thing someone suggested was disabling the adapter and using a WiFi dongle. Problem continued. Nobody suggested changing the wireless network adapter. I bought and installed an Intel 7260 WiFi card and just used the driver which was downloaded on the reboot after the install. All problems solved!!

    I must have wasted two months reading and trying everything. Even the manufacturer support inferred I needed a new machine though they sent me a Windows 8.1 driver to try, with the same result.

    I'd suggest contacting the manufacturer to determine if they white list any cards and see if they have suggestions for a compatible card. They may want you to buy another laptop but if the cards aren't white listed, a simple card swap to one compatible with Windows 10 seems to be the answer.
     
    Bob338, Jun 13, 2019
    #3
  4. gogreen Win User

    Problem with Drivers/Wifi dropping out on laptop

    Laptop dropping 2.4GHz wifi signal


    I'm using a new Asus AC68U router. My home network includes, among other items, my desktop and my laptop (a Dell XPS 15). The laptop occasionally drops the wifi on the 2.4 GHz band. Everything else on the network handles both bands fine. The laptop has been holding well on the 5Ghz band. How do I determine with the 2.4 Ghz band if the problem is the laptop, the router--or both? How do I diagnose this problem? I should mention that all the laptop and Asus drivers are up to date. Thanks.
     
    gogreen, Jun 13, 2019
    #4
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Problem with Drivers/Wifi dropping out on laptop

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