Windows 10: Problem with Edge and YouTube

I've noticed a problem with YouTube in msEdge browser. When I load YouTube, the panel on the left which has the home button, subscriptions, library etc. doesn't have a vertical scroll bar. And sometimes the panel has a dotted line around it like with focus. It just started happening. Could this be related to the recent update:KB4480966? The scroll bar appears with YouTube in Google Chrome and ie11 browsers.

:)

 

Cannot open youtube by IE and Edge

Hi,

Let's isolate the cause of the issue. Are you using an Insider Preview build on your PC? If you are using an Insider Preview build and if you are in Fast Ring, we suggest that you update your computer to the new build 15031 and check if the issue persists.

We also recommend that you disable the VPN and Proxifier on your computer and check if you can access YouTube.

If the issue persists, let's use a new InPrivate window to access Youtube. To open a new InPrivate window in Edge, follow the steps below:

• Open Edge.
• Click on the three dots icon on the upper-right part of the screen.
• Click New InPrivate window.

Keep us updated with the results.

 

MS Edge Showing youtube on Mobile version

Hi Mokotus,

Please answer these question to assist you better.

• Which troubleshooting steps are you referring to?
• Does this issue occurs in Internet Explorer too?
• Is the issue specific to YouTube?

I suggest you to install all pending Windows updates and check. Follow the Methods below.

Method 1: Further you can try resetting the Microsoft Edge browser. Refer the steps below to reset Edge.

Steps:-

• • • • 
        First of all launch Microsoft Edge Browser.
        
      • 
        After that click on “More action” option which is visible at top right side of the browser and you will see “Settings” option.
        
      • 
        Under “Settings” scroll down and you will see a button “Choose what to clear” under “Clear browsing data” option.
        
      • 
        Once you click on this option you will see list of feature like
        

• Browsing History
• Cookies and saved website data
• Cached data and file
• Download history
• Form data
• Password.

If the issue still persists go to next Method.

Method 2: Run the app troubleshooter and check if it helps to resolve the issue

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Do let us know you are able to use YouTube desktop version. Thank you.

 

Unable to access YouTube websites on Internet Explorer and Microsoft Edge on Windows 10

Hi,

As you are facing issues with accessing the YouTube on Windows browsers, do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the complete error message/ error code while trying to access the web pages?
• Does this issue specific only with YouTube?
• Have you made any changes to the operating system prior to this issue?

Try the below workarounds to identify what is causing the issue:

• Try to access YouTube in different browser and check if it is working fine. This will let us know if the issue is with the website/ the Microsoft browsers.
• Also, try to access different website on Internet Explorer and Microsoft Edge.

Try the below troubleshooting steps to access the website and check if it helps.

Method 1: For Internet Explorer

Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

• Press Windows key, type
  troubleshooting and select it.
• Click on View all in the left pane.
• Click on Internet Explorer Performance
  and follow the onscreen instructions.

Step 2: If the issue is only on Internet Explorer and to specific website, I suggest you to view the website in compatibility view to check if the issue is confined to compatibility.

Steps to view the website in compatibility view:

• Open Internet Explorer
  and open the website.
• Click on Gear/ Settings icon at the right-top corner of the window.
• Click on Compatibility View Settings, click on Add
  to add the website and click on Close.
• Reopen the website and check if the issue persists.

Step 3: If the issue still persists, I suggest you to access the website in
InPrivate mode and check.

InPrivate Browsing enables you to surf the web without leaving a trail in Internet Explorer. This helps prevent anyone else who might be using your computer from seeing what sites you visited and what you looked at on the web. You can start InPrivate
Browsing from the New Tab page or the Safety button.

Steps to open the browser in InPrivate mode:

Open Internet Explorer, press Shift+Ctrl+P
to open the browser in InPrivate mode and try to access the website.

Method 2: For Microsoft Edge:

I suggest you to check if the Adobe Flash player is enabled on Microsoft Edge.

• Open Microsoft Edge, click on More actions
  (...) in the right-top corner of Microsoft Edge window.
• Click on Settings, scroll down and click on
  Advanced settings.
• Enable Use Adobe Flash Player
• Check if the issue persists with accessing the YouTube websites.

Hope it helps. Reply to the post with an updated status to access YouTube website on Microsoft browsers for further

assistance.

Thank you.