Windows 10: Problem with Explorer on start up

Hello


Im having problems when I start the computer, as soon as it logs in explorer crashes and restarts.



Source

Windows Explorer

Summary
Stopped responding and was closed

Date
‎6/‎18/‎2020 3:17 PM

Status
Report sent

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 10.0.18362.815
Application Timestamp: 51185cb4
Hang Signature: 4c4a
Hang Type: 134234113
Versión de SO: 10.0.18363.2.0.0.256.48
Id. de configuración regional: 2058
Additional Hang Signature 1: 4c4ad7529a34983b6293625c48169922
Additional Hang Signature 2: 4c4a
Additional Hang Signature 3: 4c4ad7529a34983b6293625c48169922
Additional Hang Signature 4: a84a
Additional Hang Signature 5: a84aa20a68672a9d0d732ca330a656f8
Additional Hang Signature 6: 797a
Additional Hang Signature 7: 797adbd6572085a26479a8c1c8925f4f

Extra information about the problem
Bucket ID: c322cd077b12d4b664c8a6fb0085aa8b 1497630473076451979

:)

 

How can I remove this virus remnant?

I was also going to suggest Autoruns.

Check to make sure it isn't attaching itself to explorer. It should be the 3rd thing listed in Autoruns, the listing for the Shell. It should just be Explorer.exe. If it is anything else, that might be your problem.

 

File explorer icon from taskbar dissappears while working on it

Hi,

To assist you with your concern, we suggest you pin the File Explorer from the Start Menu by following these steps:

• Click the Start Menu.
• Right-click File Explorer.
• Choose Pin to taskbar.

If you need further assistance, feel free to reply to this post.

 

Internet Explorer won't start

Since the issue persists, we suggest that you rebuild the Internet Explorer 11 by turning it off and on from the Windows features. To do this, follow the steps below:

• In the search box, type Program and Features and press
  Enter.
• On the left pane of Program and Features window, click
  Turn Windows features on or off.
• Untick the check box for Internet Explorer
  11 and click OK.
• Once done, restart your computer for the changes to take effect.
• After restarting, re-do the steps above except for the step 3 which you need to tick the check box for
  Internet Explorer 11 and click OK.
• Restart your computer once more and check if the issue persists.

Let us know if you can now launch the Internet Explorer 11.