Windows 10: problem with installing apps from ms store.

Discus and support problem with installing apps from ms store. in Windows 10 Gaming to solve the problem; hey , while i was downloading asphalt 9 from the ms store i had to cancel some updates of some apps, while i did so i have cancelled asphalt 9 also... Discussion in 'Windows 10 Gaming' started by Devadharsan, Oct 9, 2020.

  1. problem with installing apps from ms store.


    hey , while i was downloading asphalt 9 from the ms store i had to cancel some updates of some apps, while i did so i have cancelled asphalt 9 also while it was installing i just cancelled it mistakely while it was in its quarterway. after that while i tried downloading the same game , i was getiing the error message , something like" something happened on our end . please try again." this message comes only while i try to download asphalt 9 and theres no probleme with downloading other apps. fyi, i have tried to reset ms store.can u pls help with me to download the game.!?

    :)
     
    Devadharsan, Oct 9, 2020
    #1

  2. Uninstalling MS Store apps?

    I uninstalled them (Revo Uninstaller) but in MS Store all the apps are still on the list... with "Install" button next to them. I want to remove them from that list.
     
    TomazDrnovsek, Oct 9, 2020
    #2
  3. Remove non-operable App downloaded from MS App Store, to remove Already Own

    Remove App downloaded from Microsoft Store App Store because:

    I mistakenly downloaded on PC (MS Surface). When I try to install the app on my phone, it says - already owned. But I cannot get access to, or install it, on the phone. I have tried all steps as suggested in link below.

    Microsoft store says i already own the app

    I can hide the app in my account library on the pc but to no affect on the phone.

    The app does not appear on either the PC Application list (in Settings), nor in the phone list of Apps.

    I want to install the app on my phone.
     
    CSCSCSCS_001, Oct 9, 2020
    #3
  4. problem with installing apps from ms store.

    Apps won't install in Microsoft Store

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as you are unable to install apps in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:



    • Do you have any non-Microsoft antivirus program installed?
    • Does this issue occur for all apps from the store?
    • What is the date and time on the PC and ensure it is correct?


    Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the app.



    Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
    Run dialog box, type wsreset.exe, and then select OK.



    Note:
    A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



    Step 2: Run the Windows Store Apps Troubleshooter: Select the
    Start button, and then select Settings>Update & Security
    > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.



    Step 3: Refer the troubleshooting steps and mentioned
    in this article: Fix problems with apps from Microsoft
    Store




    Step 4: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.



    Step 5: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to
    create a local user or administrator account in Windows 10.



    Regards,

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Oct 9, 2020
    #4
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problem with installing apps from ms store.

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