Windows 10: problem with KB4557957

Discus and support problem with KB4557957 in Windows 10 Installation and Upgrade to solve the problem; Hi I have a Brother HL-L2340DL printer and the MS update KB4557957 stops my printer working and Brother Helpdesk told me to delete the update which I... Discussion in 'Windows 10 Installation and Upgrade' started by PaulGuest4, Jun 25, 2020.

  1. problem with KB4557957


    Hi

    I have a Brother HL-L2340DL printer and the MS update KB4557957 stops my printer working and Brother Helpdesk told me to delete the update which I did and the printer works works again.

    BUT..... the update keeps coming back and I have to delete it - this all takes about 10 minutes when I want to work every couple of days.

    Can anyone tell me how to get over this problem AND tell MS to look at this, because I imagine that there must be thousands of people like me with the same printer and problem.

    Or am I stuck with this problem?

    Thanks.

    :)
     
    PaulGuest4, Jun 25, 2020
    #1
  2. dalchina Win User

    Windows 10 1709 System Restore problems...

    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Jun 25, 2020
    #2
  3. Jetster Win User
    Need some advice on computer problems.

    Run HDtune (free version) on you hard drive. but most likely that the problem. You can also test your memory with Memtest86 as suggested above

    You didn't list your OS
     
    Jetster, Jun 25, 2020
    #3
  4. rtwjunkie Win User

    problem with KB4557957

    UNIGINE-Valley BENCHMARK scores

    OK, no problem! It's your list...I was just making a suggestion. No hard feelings?
     
    rtwjunkie, Jun 25, 2020
    #4
Thema:

problem with KB4557957

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